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Driver and Branch Sales Assistant - Flexible hours

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City Plumbing

27d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Worcester

AI generated summary

  • You must have a clean driving licence, previous driving experience, flexibility for up to 37.5 hours a week, and a strong commitment to customer service and team support.
  • You will ensure vehicle safety, report issues, support sales targets, serve customers, and maintain high standards in the branch and warehouse.

Requirements

  • Please note, this role requires you to have the appropriate driving licence with previous experience as a driver
  • Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage
  • You'll be flexible with working hours and able to work up to 37.5 hours a week
  • You’ll thrive on providing the best customer service and being a huge support to your branch colleagues

Responsibilities

  • Health and safety of yourself and your vehicle
  • Maintenance and condition of your vehicle
  • Report any issues or incidents to your line manager
  • Comply with transport compliance law and regulations
  • Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
  • Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
  • Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing

FAQs

What are the working hours for the Driver and Branch Sales Assistant position?

You will be contracted to 16 hours a week, but you will have the flexibility to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays, and meet business needs.

Is previous driving experience required for this role?

Yes, previous driving experience is required, along with a clean driving licence.

What are the main responsibilities of the Driver and Branch Sales Assistant?

Key responsibilities include ensuring health and safety of yourself and your vehicle, maintaining the condition of your vehicle, supporting sales targets, assisting customers on the trade counter, and maintaining housekeeping standards within the branch.

Is there a specific product knowledge needed for this job?

Knowledge of the products associated with our industry would be advantageous but not strictly required.

What type of support is provided for employee well-being?

We offer an Employee Assistance Programme, mental health first aiders, and various benefits to promote a supportive work environment.

What benefits are included in the compensation package?

Benefits include a bonus, discounts at numerous retailers, life assurance, extended family policy, financial education, flexible working options, and more.

How is the work environment described at this company?

The work environment is inclusive, aiming to create a culture that celebrates and values diversity, allowing employees to bring their whole selves to work.

Will there be a background check as part of the hiring process?

Yes, a Basic Criminal Record Disclosure will be undertaken for candidates offered employment within branches that undertake deliveries for British Gas after the acceptance of an offer.

Are hours and shifts flexible?

Yes, hours and shifts will be agreed with you in advance, allowing for plenty of notice regarding your working schedule.

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City Plumbing

Your local national plumbers' merchant.

Retail & Consumer Goods
Industry
1001-5000
Employees
1981
Founded Year

Mission & Purpose

City Plumbing has built on its reputation of selling quality products and providing expert service to the Plumbing and Heating trade for more than 25 years. Our award winning business spans the trade, home improvement and DIY markets. We began trading in 1981 from a single site in Salisbury, Wiltshire and have rapidly grown the business to approximately 3,500 colleagues across more than 370 branches and sites around the UK. And 250 of our locations also have fitted bathroom showrooms and we have a growing number of branches now offering an electrical range. We are always open 24/7 offering more than 20,000 products at www.cityplumbing.co.uk where customers can purchase and have full management of their trade account. City Plumbing is part of Highbourne Group, and is led by Dave Evans, Chief Executive Officer. Highbourne group serves trade customers and consumers across the new build, social housing and repairs and maintenance sectors of the residential and commercial construction categories.