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Driver and Branch Sales Assistant - Flexible hours

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City Plumbing

26d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Logistics

AI generated summary

  • You need a clean driving license and previous driving experience. Flexibility for up to 37.5 hours per week and a strong commitment to customer service are essential. Knowledge of products is a plus.
  • You will ensure vehicle safety, maintain compliance, support sales targets, serve customers, and uphold branch housekeeping standards.

Requirements

  • Please note, this role requires you to have the appropriate driving licence with previous experience as a driver
  • Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage
  • You'll be flexible with working hours and able to work up to 37.5 hours a week
  • You’ll thrive on providing the best customer service and being a huge support to your branch colleagues

Responsibilities

  • Health and safety of yourself and your vehicle
  • Maintenance and condition of your vehicle
  • Report any issues or incidents to your line manager
  • Comply with transport compliance law and regulations
  • Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
  • Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
  • Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing

FAQs

What are the typical working hours for the Driver and Branch Sales Assistant role?

You will be contracted to 16 hours a week but will have the flexibility to work up to 37.5 hours a week to cover peak trading hours, holidays, and business needs.

Is a driving license required for this position?

Yes, a clean driving license is required along with previous driving experience.

Will I be working alone or as part of a team?

You will be part of a team, supporting your branch colleagues and serving customers both in-person and over the telephone.

What are the key responsibilities of the Driver and Branch Sales Assistant?

Key responsibilities include ensuring the health and safety of yourself and your vehicle, assisting with sales targets, serving customers, and maintaining high standards in the branch.

Are there opportunities for career development within this role?

Yes, the company encourages growth and development, offering a complete induction and various support programs.

What benefits are offered to employees?

The benefits package includes bonuses, discounts, life assurance, flexible working options, mental health support, and more.

How does the company promote inclusivity?

The company is committed to creating an inclusive workplace that values diversity and allows employees to bring their whole selves to work.

Is there a focus on health and safety in this role?

Yes, you will be responsible for your own health and safety as well as the maintenance and compliance of your vehicle.

Can I choose my working hours?

While you will have flexible working options, specific hours will be agreed upon in advance to meet business needs.

What is the company's stance on employee wellbeing?

The company prioritizes employee wellbeing through programs such as Mental Health First Aiders and an Employee Assistance Programme.

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City Plumbing

Your local national plumbers' merchant.

Retail & Consumer Goods
Industry
1001-5000
Employees
1981
Founded Year

Mission & Purpose

City Plumbing has built on its reputation of selling quality products and providing expert service to the Plumbing and Heating trade for more than 25 years. Our award winning business spans the trade, home improvement and DIY markets. We began trading in 1981 from a single site in Salisbury, Wiltshire and have rapidly grown the business to approximately 3,500 colleagues across more than 370 branches and sites around the UK. And 250 of our locations also have fitted bathroom showrooms and we have a growing number of branches now offering an electrical range. We are always open 24/7 offering more than 20,000 products at www.cityplumbing.co.uk where customers can purchase and have full management of their trade account. City Plumbing is part of Highbourne Group, and is led by Dave Evans, Chief Executive Officer. Highbourne group serves trade customers and consumers across the new build, social housing and repairs and maintenance sectors of the residential and commercial construction categories.