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Duty Manager

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Places for People

Sep 13

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Brighton & Hove

AI generated summary

  • You should have supervisory experience in leisure, first aid skills, excellent customer service and leadership, plus a flexible approach to work, including evenings and weekends.
  • You will manage staff, address customer concerns, drive memberships, prepare reports, attend meetings, lead a team, ensure efficient operations, and work flexible shifts, including evenings and weekends.

Requirements

  • - Previous experience in a supervisory/management capacity within a leisure facility would be desirable
  • - First aid experience would set you apart from other candidates
  • - Excellent customer service and leadership skills
  • - Flexible approach to work being open to working shifts including evenings, weekends and public holidays

Responsibilities

  • - Managing, recruiting and training staff
  • - Dealing with customer's concerns
  • - Driving up memberships
  • - Preparing reports
  • - Attending meetings
  • - Representing Places Leisure
  • - Leading a team
  • - Ensuring the efficient day to day running of the centre
  • - Being flexible to work shifts including evenings, weekends and public holidays

FAQs

What is the role of a Duty Manager at Places Leisure?

The Duty Manager at Places Leisure is responsible for managing, recruiting, and training staff, handling customer concerns, driving memberships, preparing reports, and ensuring the efficient day-to-day running of the leisure center.

Is previous management experience required for this position?

Yes, previous experience in a supervisory or management capacity within a leisure facility is desirable for the Duty Manager role.

What are the working hours for this position?

The Duty Manager role requires a flexible approach to work, including shifts during evenings, weekends, and public holidays.

Are there any specific qualifications needed for the Duty Manager position?

Being a registered first aider is necessary, so first aid experience would be an advantage for candidates applying for this role.

What kind of benefits do you offer to Duty Managers?

The benefits include full health and fitness membership for the employee and their family, a bonus scheme, flexible working options, opportunities for personal development, access to a company pension, cashback plans for healthcare costs, and discounts on activities and shops.

How can I apply for the Duty Manager position?

Interested candidates can apply by following the simple 5-minute application process on our website, uploading their CV and a supporting statement that demonstrates how they meet the role's requirements.

Is there a deadline for applications?

While there's no specific deadline mentioned, the closing date may be brought forward if a large number of quality applications are received. It is advisable to apply immediately to avoid disappointment.

Do you offer training and development opportunities?

Yes, there are lots of opportunities to access ongoing personal learning and development as part of the employee benefits package.

Is first aid training provided by the company?

The job description implies that becoming a registered first aider is required for the role, but it does not specify if training will be provided by the company.

Do you provide discounts on activities?

Yes, employees receive discounts of up to 50% on activities, centre shop, and cafes as part of their benefits package.

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Places for People

Places for People is a leading affordable homes-led placemaker that believes places work when they work for everyone.

Real Estate
Industry
10,001+
Employees

Mission & Purpose

We are Places for People. Community is who we are and what we do. As the UK’s leading Social Enterprise, we believe we can improve our Customers’ lives through the Communities we build and look after. We do this by honouring our long-term commitment to creating and supporting thriving Communities where everyone matters – whether that be through the development of homes, schools, shops, community and leisure centres or providing access to job opportunities, training, and specialist support services. With over 50 years of experience in creating vibrant and diverse neighbourhoods, we own or manage over 230,000 homes, operate over 120 leisure facilities, and support more than 500,000 Customers. And we are set to deliver even more affordable homes over the next 10 years through our partnership with Homes England. We believe that Community matters, and with almost 11,000 People and 20 specialist companies within the organisation, we have the ability and expertise to create, develop and manage entire places, from supported living to luxury homes. Places for People is an organisation that turns profit into purpose, putting everything we earn back into our Communities, projects with social purpose, and creating and maintaining sustainable, thriving places.

Culture & Values

  • Support

    We’re always there to help customers and colleagues.

  • Positive

    We’re about a 'can-do' attitude, and encouraging others to achieve.

  • Integrity

    We’re open and honest, and always deliver on our promises.

  • Respect

    We treat people fairly and with understanding.

  • Innovative

    We're open to new ideas and not afraid of failure.

  • Together

    We achieve more by working well with others.