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Duty Manager

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sports & Fitness
  • London

AI generated summary

  • You should have sales experience, strong communication skills, a collaborative spirit, a positive attitude, and a passion for excellent customer service.
  • You will ensure smooth club operations, foster member satisfaction, lead the team, conduct tours for new members, oversee health and safety, and help achieve sales targets.

Requirements

  • Demonstrable sales experience
  • Ability to quickly get to grips with our business
  • Enthusiastic with excellent communication skills
  • Collaborative spirit
  • ‘Can do’ attitude
  • Share a passion for excellent customer service

Responsibilities

  • Be responsible for the smooth running of our club
  • Care about our members, ensure they’re happy and seek opportunities to build rapport
  • Lead our colleagues and maintain quality standards in all areas
  • Conduct tours for prospective new members, selling the benefits that only we can provide
  • Oversee health and safety, and resolve any issues as quickly and efficiently as possible
  • Help achieve sales targets

FAQs

What is the job title for this position?

The job title is Duty Manager.

Where is the Duty Manager position located?

The position is located at Nuffield Health Covent Garden, London.

What type of contract is offered for the Duty Manager role?

The position is a permanent contract.

What is the salary range for the Duty Manager position?

The salary for the Duty Manager position is up to £28,000 per annum, depending on experience.

How many hours per week will the Duty Manager be expected to work?

The Duty Manager will work 40 hours per week.

What are the primary responsibilities of a Duty Manager?

The primary responsibilities include ensuring the smooth running of the club, caring for members, leading colleagues, conducting tours for prospective new members, overseeing health and safety, and helping achieve sales targets.

What benefits are offered with this job?

Benefits include annual leave, a healthcare plan, financial wellbeing support, a cycle to work scheme, free gym membership, access to online GP consultations, occupational health support, physiotherapy services, and a season ticket loan.

How many annual leave days do employees receive?

Employees receive 25 days of annual leave plus bank holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Is there a possibility for growth within the company?

Yes, Nuffield Health encourages career growth and offers opportunities for employees to take exciting steps in their careers.

How can I apply for the Duty Manager position?

You can start your application now as applications are considered as they are received. It is advised to apply promptly to ensure consideration for the role.

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Welcome to Nuffield Health, the UK’s leading not-for-profit healthcare organisation*. As a not-for-profit with no shareholders, we invest all our income back into our family of award-winning 37 hospitals, 114 fitness and wellbeing clubs, healthcare clinics, over 200 workplace wellbeing services, as well as developing flagship collaborations supporting our communities – all to realise our vision to build a healthier nation. What makes us unique is our unrivalled award winning and industry leading network of health and wellbeing services. Only Nuffield Health has the wide-ranging expertise to provide connected care. We attract some of the best people in their specialist fields, who take a personalised approach so we can provide the best possible care and support now and in the future – wherever they are on their journey. All for the public benefit. So, it’s no surprise that we’re trusted by the NHS, Private Medical Insurers, employers and the general public to provide exceptional health and wellbeing services to the nation. We’re committed to our vision of building a healthier nation. Welcome to Nuffield Health. Specialists in you.