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Duty Manager (Full Time - 36 hours contract)

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Heron Foods

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Facilities Management

AI generated summary

  • You need proven success in retail management, energy, organizational skills, and a passion for leadership to thrive in a lively, challenging environment.
  • You will lead the team, ensure exceptional customer service, maintain store presentation, and drive sales targets for profitability.

Requirements

  • Proven success as a Retail Supervisor / Duty Manager / Assistant Manager / Shift Manager in fast-paced retail.
  • Energetic, organised, and passionate about leadership.
  • Thrive in a lively, sometimes challenging, environment.

Responsibilities

  • Lead & inspire the team to greatness!
  • Ensure customer service shines & handle queries like a pro.
  • Maintain a stunning store condition – from cleanliness to merchandising.
  • Aim for the stars with sales targets and profitability.

FAQs

What is the pay rate for the Duty Manager position?

The pay rate for the Duty Manager position is £12.00 per hour.

How many hours will I be working each week?

You will be working 36 hours each week.

What are the benefits of working at Heron Foods?

Benefits include a 10% discount at Heron Foods and B&M stores, ongoing learning and career progression opportunities, free wellbeing support, 24/7 online access to a GP for you and your family, 30 days annual leave (pro rata), and rewards for long service and work anniversaries.

What is the main responsibility of a Duty Manager at Heron Foods?

As a Duty Manager, you will lead and inspire the team, ensure excellent customer service, maintain store cleanliness and merchandising, and aim to achieve sales targets and profitability.

What kind of experience is required for this position?

Applicants should have proven success as a Retail Supervisor, Duty Manager, Assistant Manager, or Shift Manager in a fast-paced retail environment.

Is there a chance for career progression in this role?

Yes, there are ongoing learning and career progression opportunities available.

Can I apply if I have not worked in retail management before?

The position requires proven success in retail management, so previous experience in a supervisory or managerial role in retail is necessary.

Does Heron Foods offer any support for employee wellbeing?

Yes, Heron Foods provides free, confidential wellbeing support via an employee assistance programme.

Will I get any rewards for long service?

Yes, there are rewards for long service, work anniversaries, and other achievements.

When will the position be closed for applications?

The vacancy may close sooner than expected, so it is advisable to apply as soon as possible.

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Heron Foods

We are committed to providing top quality food products at the lowest possible prices every day in every store.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1979
Founded Year

Mission & Purpose

Heron Foods is a discount retailer in the UK, offering a wide range of quality food and household products at low prices. They operate over 250 stores, primarily in the North of England and the Midlands, providing customers with great value and exceptional service. Their aim is to help families save money on their everyday shopping needs while maintaining high standards of freshness and quality. Heron Foods is committed to affordability, convenience, and supporting local communities by making essential goods accessible to everyone.

Culture & Values

  • Honest

    We are honest in all our dealings. We don’t over complicate. We are transparent and always do the right thing.

  • Energetic

    We complete all tasks with energy and drive. We relish a challenge and give 100%.

  • Responsive

    We are responsive to change. We adapt and take action as required. We make recommendations and assist our colleagues.

  • Organised

    We always plan ahead, taking into account business needs. We communicate with the wider business to prevent confusion. We aim to be organised in all we do.

  • Knowledgeable

    We are knowledgeable and relish learning new skills. We question things we don’t understand and we endeavour to be subject experts in our field.