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Duty Manager (Full Time - 36 hours contract)

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
    People, HR & Administration

AI generated summary

  • You have proven success in fast-paced retail management and exhibit energy, organization, and passion for leadership while thriving in a lively, challenging environment.
  • You will lead the team, ensure exceptional customer service, maintain store presentation, and drive sales targets for profitability.

Requirements

  • Proven success as a Retail Supervisor / Duty Manager / Assistant Manager / Shift Manager in fast-paced retail.
  • Energetic, organised, and passionate about leadership.
  • Thrive in a lively, sometimes challenging, environment.

Responsibilities

  • Lead & inspire the team to greatness!
  • Ensure customer service shines & handle queries like a pro.
  • Maintain a stunning store condition – from cleanliness to merchandising.
  • Aim for the stars with sales targets and profitability.

FAQs

What is the pay rate for the Duty Manager position?

The pay rate for the Duty Manager position is £12.00 per hour.

How many hours per week is the Duty Manager position?

The Duty Manager position is a full-time role with a 36 hours weekly contract.

What benefits are offered to employees?

Employees enjoy a 10% discount at both Heron Foods and B&M stores, ongoing learning and career progression opportunities, free confidential wellbeing support, 24/7 online access to a GP, 30 days annual leave (pro rata), rewards for long service, and other incentives.

What are the key responsibilities of the Duty Manager?

The Key responsibilities include leading and inspiring the team, ensuring excellent customer service, maintaining store cleanliness and merchandising, and aiming for sales targets and profitability.

What qualifications or experience are needed for the Duty Manager role?

Candidates should have proven success as a Retail Supervisor, Duty Manager, Assistant Manager, or Shift Manager in a fast-paced retail environment.

What type of work environment can be expected in this role?

The work environment is lively and sometimes challenging, which requires energy, organization, and a passion for leadership.

Is this position available immediately?

Yes, interested candidates are encouraged to apply as soon as possible, as the vacancy might close sooner than expected.

Are there opportunities for career progression?

Yes, there are ongoing learning and career progression opportunities available at Heron Foods.

Does Heron Foods support diversity and equal opportunity?

Yes, Heron Foods is an equal opportunity employer and values diversity.

We are committed to providing top quality food products at the lowest possible prices every day in every store.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1979
Founded Year

Mission & Purpose

Heron Foods is a discount retailer in the UK, offering a wide range of quality food and household products at low prices. They operate over 250 stores, primarily in the North of England and the Midlands, providing customers with great value and exceptional service. Their aim is to help families save money on their everyday shopping needs while maintaining high standards of freshness and quality. Heron Foods is committed to affordability, convenience, and supporting local communities by making essential goods accessible to everyone.

Culture & Values

  • Honest

    We are honest in all our dealings. We don’t over complicate. We are transparent and always do the right thing.

  • Energetic

    We complete all tasks with energy and drive. We relish a challenge and give 100%.

  • Responsive

    We are responsive to change. We adapt and take action as required. We make recommendations and assist our colleagues.

  • Organised

    We always plan ahead, taking into account business needs. We communicate with the wider business to prevent confusion. We aim to be organised in all we do.

  • Knowledgeable

    We are knowledgeable and relish learning new skills. We question things we don’t understand and we endeavour to be subject experts in our field.