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Duty Manager (Part Time - 27 hours contract)

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Heron Foods

15d ago

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
    Hospitality & Retail
  • Sunderland

AI generated summary

  • You must have retail supervisory experience, be energetic and organized, and thrive in a fast-paced, challenging environment while demonstrating strong leadership skills.
  • You will lead the team, ensure excellent customer service, maintain store cleanliness and merchandising, and drive sales targets and profitability.

Requirements

  • Proven success as a Retail Supervisor / Duty Manager / Assistant Manager / Shift Manager in fast-paced retail.
  • Energetic, organised, and passionate about leadership.
  • Thrive in a lively, sometimes challenging, environment.

Responsibilities

  • Lead & inspire the team to greatness!
  • Ensure customer service shines & handle queries like a pro.
  • Maintain a stunning store condition – from cleanliness to merchandising.
  • Aim for the stars with sales targets and profitability.

FAQs

What are the working hours for the Duty Manager position?

The Duty Manager position is a part-time role with a contract of 27 hours per week.

What is the pay rate for the Duty Manager role?

The pay rate for the Duty Manager position is £12.00 per hour.

What benefits does Heron Foods offer to employees?

Heron Foods offers a 10% discount at both Heron Foods and B&M stores, ongoing learning and career progression opportunities, free confidential wellbeing support, 24/7 online access to a GP for you and your family, 30 days annual leave (pro rata), and rewards for long service, among others.

What experience is required for the Duty Manager position?

The ideal candidate should have proven success as a Retail Supervisor, Duty Manager, Assistant Manager, or Shift Manager in a fast-paced retail environment.

What is the main responsibility of a Duty Manager at Heron Foods?

The main responsibility of a Duty Manager at Heron Foods is to lead and inspire the team, ensure excellent customer service, maintain store cleanliness and merchandising, and aim for sales targets and profitability.

Is Heron Foods an equal opportunity employer?

Yes, Heron Foods is an equal opportunity employer and values diversity.

How do I apply for the Duty Manager position?

You can apply for the Duty Manager position by visiting the Heron Foods Careers page and submitting your application.

Are there opportunities for career advancement at Heron Foods?

Yes, there are ongoing learning and career progression opportunities available for employees at Heron Foods.

Does Heron Foods provide any health and wellbeing support?

Yes, Heron Foods offers free confidential wellbeing support via an employee assistance programme, along with 24/7 online access to a GP for employees and their families.

How does Heron Foods reward long service?

Heron Foods rewards long service through financial incentives and recognition for work anniversaries and dedication to the company.

Heron Foods

We are committed to providing top quality food products at the lowest possible prices every day in every store.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1979
Founded Year

Mission & Purpose

Heron Foods is a discount retailer in the UK, offering a wide range of quality food and household products at low prices. They operate over 250 stores, primarily in the North of England and the Midlands, providing customers with great value and exceptional service. Their aim is to help families save money on their everyday shopping needs while maintaining high standards of freshness and quality. Heron Foods is committed to affordability, convenience, and supporting local communities by making essential goods accessible to everyone.

Culture & Values

  • Honest

    We are honest in all our dealings. We don’t over complicate. We are transparent and always do the right thing.

  • Energetic

    We complete all tasks with energy and drive. We relish a challenge and give 100%.

  • Responsive

    We are responsive to change. We adapt and take action as required. We make recommendations and assist our colleagues.

  • Organised

    We always plan ahead, taking into account business needs. We communicate with the wider business to prevent confusion. We aim to be organised in all we do.

  • Knowledgeable

    We are knowledgeable and relish learning new skills. We question things we don’t understand and we endeavour to be subject experts in our field.