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E-Commerce Specialist (m/f/d) Munich Head Office, Maximilianstr.

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Christian Dior Couture

15d ago

  • Job
    Full-time
    Mid Level
  • Marketing
  • Munich

AI generated summary

  • You need 3+ years in e-commerce, experience in analytics, paid search, and merchandising, strong analytical skills, and fluency in German and English. Advanced Excel and PowerBI knowledge is a plus.
  • You will monitor KPIs, optimize e-merchandising, ensure content localization, support performance marketing, analyze client feedback, and assist with omni-stock strategy deployment.

Requirements

  • 3+ years’ experience in CEE within an E-commerce pure player, startup-like structure or Digital department
  • Experienced in driving multiple aspects of e-commerce (particularly business & web analytics monitoring, paid search marketing, merchandising) in a fast-paced environment
  • Experience with web analytics tools (Google Analytics) and knowledge of PowerBI is a plus, advanced Excel & PowerPoint skills
  • Strong analytical skills, highly organized and detail-oriented, with a strong ability to manage multiple projects simultaneously
  • Fluent in German and English, another language on top is a plus

Responsibilities

  • Monitor & align on KPIs on a daily, weekly and monthly basis and during annual budget exercise (sales, traffic, conversion rate, return rate, average order value, acquisition channels, etc.), produce periodic reports and share insights with the country Retail team and with the EMEA E-commerce team
  • Optimize e-merchandising and onsite search results based on performance analysis: coordinate with the EMEA E-merchandiser specific product activations & push, adjust the e-VM keeping the right balance between local best sellers and overall EMEA e-VM guidelines
  • Ensure localization of content in coordination with EMEA & Central teams in terms of website content through continuous translation & semantics check and in terms of navigation & animation, taking advantage of all local events
  • Provide support and ensure performance & efficiency on all Performance Marketing and Organic channels (with a strong focus on Paid Search, Paid Social and SEO), working closely with the EMEA Performance Marketing team
  • Support localization of Emailing strategy (both transactional emails & marketing newsletters) sharing requirements in terms of calendar, product selection, content and targeting
  • Analyze online NPS clients feedback and coordinate corrective actions / investigation with the support of EMEA & Central teams
  • Accompany the omni-stock strategy deployment locally in selected flagships and assist regionally the implementation of omnichannel services with the support of the Local/Europe/Central Operations team and Boutique teams

FAQs

What is the location of the E-Commerce Specialist position?

The position is located at the Munich Head Office on Maximilianstr.

What is the duration of the E-Commerce Specialist role?

This position is limited to one year due to maternity leave.

What are the main responsibilities of the E-Commerce Specialist?

The main responsibilities include monitoring KPIs, optimizing e-merchandising, ensuring localization of content, supporting performance marketing, and analyzing client feedback, among other tasks.

What qualifications are required for this position?

A minimum of 3+ years’ experience in E-commerce within the CEE region, strong analytical skills, and fluency in German and English are required, with knowledge of additional languages being a plus.

Is experience with web analytics tools necessary for this role?

Yes, experience with web analytics tools, particularly Google Analytics, is necessary. Knowledge of PowerBI is a plus.

What benefits does the company offer?

The company offers a holiday entitlement of 6 weeks per year, a lunch benefit, public transportation support, an additional day off on your birthday, and more, including opportunities for further training and development.

Is there a focus on any specific marketing channels for this role?

Yes, there is a strong focus on Paid Search, Paid Social, and SEO within Performance Marketing.

Will the E-Commerce Specialist be working with international teams?

Yes, the role involves collaboration with the EMEA E-commerce team and other central teams, ensuring a cooperative international environment.

What kind of projects will the E-Commerce Specialist manage?

The specialist will manage multiple projects related to e-commerce operations, performance monitoring, and marketing strategies simultaneously.

Does the company offer career advancement opportunities?

Yes, there are career opportunities within the LVMH Group, as well as opportunities for further training and development.

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Christian Dior Couture

"Whatever you do,for work or play, do it with passion!" - Monsieur Christian Dior.

Fashion & Arts
Industry
5001-10,000
Employees
1947
Founded Year

Mission & Purpose

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make Clients all over the world feel more beautiful, an inspiration for his successors to this day. Christian Dior Couture, the House of Dreams, is recognized for its French heritage & vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d’art”. Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes. Rich in exceptional heritage, with a community of more than 12000 talents, our House embodies Christian Dior’s “House of Talents” today more than ever.