Logo of Huzzle

Home

Matches

Explore

Manage

E-Commerce Trade Manager

image

New Look

1mo ago

  • Job
    Full-time
    Mid Level
  • Marketing
    Product
  • London

AI generated summary

  • You need 4+ years in online trade management, strong problem-solving skills, excellent communication, and a track record of achieving KPIs in a fast-paced environment.
  • You drive category performance, manage sales forecasting, collaborate with teams, oversee promotions, analyze data, and mentor juniors to enhance e-commerce sales and operational efficiency.

Requirements

  • Ability to plan, prioritise and deliver under pressure
  • Commercial acumen with a strong problem-solving approach
  • Flexible, resilient and open to change
  • Excellent communication skills, capable of building relationships and influencing stakeholders
  • Analytical mindset, able to conduct regular business reviews to identify opportunities and risks
  • Practical experience in trading and category management
  • A proven record of achieving performance KPIs
  • Ability to coach and develop team members to maximise success
  • Promotes a positive team spirit and embodying the NL brand values
  • Comfortable deputising for the Senior Manager when required
  • Minimum 4 years’ experience in online trade management
  • Proven track record of working in a fast paced sales driven / trading environment

Responsibilities

  • Drives category performance, sales growth, and operational efficiency across the e-commerce platform.
  • This role blends strategic oversight of product categories with tactical execution of trade plans, promotions, and sales forecasting.
  • A key focus is working closely with the distribution centre (DC) to anticipate and manage the impact of fulfilment processes on stock, sales, and customer experience.
  • You will own category-level strategies, drive results through data-driven decisions, and collaborate across multiple teams to deliver profitable growth.
  • Lead sales planning and forecasting to meet revenue and margin goals, ensuring stock and promotional strategies align with business targets.
  • Act as the e-commerce expert, identifying product risks and opportunities to drive the channel's success.
  • Drive category-specific sales by managing detailed weekly and monthly reporting to maximize sales and profits across online channels.
  • Collaborate with the Customer Team to optimise website traffic, conversion rates, and trade performance through strategic marketing.
  • Develop and execute promotional strategies to enhance profitability, overseeing the setup by Junior Trade Manager and Trade Coordinator.
  • Partner with cross-functional teams (Finance, Buying, Merchandising, Distribution, and Logistics) to achieve e-commerce goals.
  • Safeguard KPIs, such as return rates and average selling price, while supporting initiatives that impact e-commerce sales.
  • Mentor and develop junior team members, fostering a high-performing culture focused on maximising online performance.

FAQs

What is the primary responsibility of the E-Commerce Trade Manager?

The primary responsibility of the E-Commerce Trade Manager is to drive category performance, sales growth, and operational efficiency across the e-commerce platform, while overseeing product categories and executing trade plans, promotions, and sales forecasting.

How many years of experience are required for this role?

A minimum of 4 years of experience in online trade management is required for this role.

Is mentoring junior team members part of the job description?

Yes, mentoring and developing junior team members is a key aspect of the role, fostering a high-performing culture focused on maximizing online performance.

What teams will the E-Commerce Trade Manager collaborate with?

The E-Commerce Trade Manager will partner with cross-functional teams including Finance, Buying, Merchandising, Distribution, and Logistics to achieve e-commerce goals.

What type of work environment does the E-Commerce Trade Manager work in?

The role operates in a fast-paced sales-driven environment requiring flexibility, resilience, and the ability to adapt to change.

What kind of benefits does New Look offer?

New Look offers a range of benefits including a generous staff discount, access to special retailer discounts, a contributory private pension scheme, a profit-related bonus scheme, and enhanced family-friendly policies among others.

Will the E-Commerce Trade Manager be required to manage specific KPIs?

Yes, the E-Commerce Trade Manager will safeguard KPIs such as return rates and average selling price while supporting initiatives that impact e-commerce sales.

Are there opportunities for additional leave?

Yes, employees can unlock extra leave with the buy more holiday scheme, and also receive an extra paid day off on their birthday each year.

Is this position full-time?

Yes, this is a full-time role, but New Look is open to discussing flexible work patterns based on the output needed for the role.

Can the E-Commerce Trade Manager be involved in promotions?

Yes, the E-Commerce Trade Manager will develop and execute promotional strategies to enhance profitability, overseeing the setup conducted by junior team members.

image

New Look

#ThatNewLookFeeling 💜

Retail & Consumer Goods
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

At New Look, everything that we do is for the love of fashion. We’ve been bringing the latest fashion to the high-street since 1969. We’re now a global, multichannel brand offering on-trend, value-fashion for women, men and teenage girls. Even after 50 years we’ve stayed true to our original mission of delivering fabulous products at a price our customers can afford. It’s our colleagues today that continue our journey to create a New Look that everyone loves. It’s our values that inspire us every day - we play to win, we are customer obsessed, we work as one…and it starts with you. We are always on the lookout for talented, passionate people to join our New Look team.