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E Store Sales Assistant

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Superdrug

10d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Belfast

AI generated summary

  • You need accuracy, clear communication, a passion for retail, a willingness to learn, flexibility in hours, and an openness to carry out optional piercing services (training provided).
  • You will provide excellent customer service, pick and pack e-orders, maintain store presentation and stock levels, and help achieve store targets daily.

Requirements

  • Accuracy and Attention to Detail
  • Confident and clear communication skills
  • Passionate about retail and customer service
  • Desire to learn and improve your knowledge/skills
  • Willingness to carry out piercing services for our customers (training provided) (Optional)
  • Flexible in working hours and adaptable to change
  • Enhanced company sick pay and pregnancy loss and support

Responsibilities

  • - Your role at Superdrug as one of our E Store Sales Advisers will be all about customer service
  • - You’ll be picking the e-orders that come through from our online customers and packing them to be sent directly to their doors
  • - You’ll also be delivering excellent service to our customers in store
  • - You’ll help ensure that the store is well stocked
  • - A high level of store presentation is maintained
  • - Actively be involved in achieving the store targets

FAQs

What are the working hours for the E Store Sales Assistant position?

The role offers 25 hours a week with the opportunity to work more hours.

What is the salary range for this job?

The salary for this position ranges from £8.65 to £11.75 per hour.

What qualities are essential for success in this role?

Essential qualities include accuracy and attention to detail, confident communication skills, a passion for retail and customer service, a desire to learn and improve, flexibility in working hours, and adaptability to change.

Is there an opportunity for training in this role?

Yes, excellent training is provided, including optional training for carrying out piercing services.

What kind of benefits does Superdrug offer to its employees?

Benefits include up to 28 days holiday, up to 30% discount for you and a nominated friend or family member, excellent training, great sales incentives, and access to Wagestream for real-time earnings tracking and financial management.

Will I be responsible for customer service in this role?

Yes, the role involves delivering excellent customer service both in-store and by picking and packing e-orders for online customers.

Does this position require any special skills or experience?

While a desire to learn and improve your skills is essential, specific prior experience is not required for this position.

How does Superdrug prioritize employee well-being?

Superdrug offers enhanced company sick pay, along with support for pregnancy loss, to prioritize the well-being of its employees.

Are there opportunities for progression within the company?

Yes, there are great benefits and opportunities to progress within Superdrug as part of your career development.

Superdrug

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our purpose is quite simply to be the best in everyday accessible beauty and health. We are committed to bring innovation and the latest styles and trends to every high street in the UK and Southern Ireland at fantastic prices. As well as the best big beauty and health brands, our customers will also find a host of exclusive products that they won’t find anywhere else. Plus our Superdrug Own Brand collection is not only great value, it is excellent quality and all our beauty and toiletries Own Brand products carry the leaping bunny symbol which show they are certified by Cruelty Free International. We currently have over 800 stores including stores in the Republic Of Ireland and employ 12,500 colleagues. 200 stores have pharmacies with pharmacy consulting rooms. We currently have 15 stores with nurse clinics offering health checks but there’s much more to who we are. At Superdrug we’re part of the biggest health and beauty retailer in the world – A.S. Watson Group, operating retail stores across Europe and Asia. A key element to our brand's success is ensuring that our team is trained to give customers the service and quality they deserve. Through our retail academy team members are given the skills, confidence and knowledge to offer customers the best beauty and health advice on the high street.