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eCommerce, Key Account Manager

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Nestlé

4d ago

  • Job
    Full-time
    Mid Level
  • Sales & Business Development
    Marketing
  • Mississauga

AI generated summary

  • You need 3+ years in CPG sales, eCommerce expertise, strong data skills, proficiency in Power BI, P&L management, and a relevant degree (MBA preferred). Leadership and communication skills are key.
  • You will lead joint business planning, manage accounts, forecast volumes, analyze market insights, develop digital strategies, and execute search strategies for effective eCommerce management.

Requirements

  • 3+ years as a sales leader with a proven track record of delivering business results, within the CPG industry; Pet Category experience is an asset
  • Should have a solid understanding of eCommerce platforms, digital advertising, and search engine optimization (SEO) to optimize product visibility and drive conversion
  • Effective communication, negotiation and strong leadership skills are required to express analytics and deliver presentations to various levels within the organization and externally to customers
  • Proficient in gathering data and storytelling to deliver actionable insights
  • Advanced computer skills, specifically with MS Word, Excel, and PowerPoint. SAP and Power BI is an asset
  • Managing P&L and trade spend is an asset
  • Completion of a university degree in Business Administration or any related field (MBA is an asset)
  • Experience with Power BI (or comparable platform) is required, including visualization, parameters, report optimization, creating measures, modelling, reports/dashboards, and dataflows
  • Have an excellent understanding of technology (MS Excel, PowerPoint, Word, and Access)

Responsibilities

  • Annual Business Planning (JBP): Build and lead full year Joint Business Plans. Responsible for determining the internal/external priorities and leading the negotiation with the customer in consultation with the Director of eCommerce to reach a mutually acceptable agreement that delivers value.
  • Strategy Development: Formulate and implement a strategic retail and media plan to maximize volume, profit, and share. Leads the integration of eCommerce strategies into channel playbook.
  • Account Management: Owns and manages the planning and execution of revenue and trade plans to deliver on profit and share expectations. Optimize new product listings and launches with the customer in line with the strategic distribution targets of the organization. Execute both external and internal daily management tasks including, but not isolated to, sales reporting, promotional programs, order management, catalogue availability and marketing optimization.
  • Forecasting and Supply Management: Accurately forecast volume through market insights and clear identification of risks and opportunities on a monthly cycle. Work with our Customer Facing Supply Chain team to improve internal forecast accuracy and drive operational efficiencies externally with the Director of eCommerce
  • Market Insight/Analytics: Data-driven decision-making is at the core of successful eCommerce management. Monitor and identify external competitive activity, trends, market issues and opportunities. Analyse the key promotional activities and business trends to understand results, inform strategic decision-making and drive continuous improvement.
  • Merchandising & Media: Lead development of digital merchandising strategies, product carousels, brand hubs, taxonomy, site architecture, grouping, title strategies and provides support on e-Content.
  • Search: Leads the planning & execution of best-in-class search strategies, ensuring effective positioning of Purina brands in both paid and organic placements for specified customers while ensuring alignment to corporate search strategy.

FAQs

What is the job title for this position?

The job title is eCommerce, Key Account Manager.

Where is the job located?

The job is located at 2500 Royal Windsor Dr, Mississauga ON, L5J 1K8.

Is this position remote?

Yes, this position supports a hybrid work arrangement.

What industries does this position relate to?

This position relates to the pet care and pet nutrition industry.

What are the main responsibilities of the eCommerce, Key Account Manager?

The main responsibilities include customer management, commercial planning, developing digital marketing strategy, SEO, budget management, and analytics/reporting to grow sales, market share, and profit for the eCommerce channel.

What qualifications are required for this position?

Candidates should have 3+ years of sales leadership experience in the CPG industry, a solid understanding of eCommerce platforms, SEO, effective communication and negotiation skills, a university degree in Business Administration or a related field, and experience with Power BI or comparable platforms.

Are there benefits provided with this position?

Yes, the position offers a comprehensive total rewards benefits package including health and dental benefits, a company-matched pension plan, vacation and personal days, flexible work arrangements, training and development programs, and more.

What type of company culture does Nestlé Purina PetCare Canada promote?

Nestlé Purina PetCare Canada promotes a company culture that embraces diversity, equity, inclusion, and accessibility, welcoming qualified applicants with diverse and unique experiences.

Is prior experience in the pet category an asset for this position?

Yes, experience in the pet category is considered an asset.

How does the company support continued education for employees?

The company provides access to Educational Assistance and Tuition Reimbursement to support continued education for employees.

Can employees bring their pets to work?

Yes, employees can bring their dogs to work!

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Nestlé

Unlocking the power of food to enhance quality of life for everyone, today and for generations to come.

Retail & Consumer Goods
Industry
1-10
Employees

Mission & Purpose

As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our values rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for the future. We can trace our origin back to 1866, when the first European condensed milk factory was opened in Cham, Switzerland, by the Anglo-Swiss Condensed Milk Company. One year later, Henri Nestlé, a trained pharmacist, launched one of the world’s first prepared infant cereals ‘Farine lactée’ in Vevey, Switzerland. Today, we employ around 273,000 people and have factories or operations in almost every country in the world. With our headquarters still based in the Swiss town of Vevey, we had sales of CHF 84.3 billion in 2020. Our portfolio covers almost every food and beverage category –offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. House rules: https://nes.tl/HouseRules

Culture & Values

  • Respect for ourselves

    Respect starts with self-respect. Being true to ourselves, while acting with integrity, fairness and authenticity.

  • Respect for others

    Respecting others is about meeting our promises. It’s about quality in our products, our brands and everything we do.

  • Respect for diversity

    Respect for other ways of thinking, other cultures and all aspects of society requires inclusiveness and openness in all our interactions.

  • Respect for the future

    Respect for the future of our planet and future generations compels us to act with responsibility and courage, even if it’s difficult.

Benefits

  • Competitive remuneration

    You’ll be recognized for your contribution with a competitive salary and benefits package. And you may benefit from savings plans, insurances, loans, and discounted or free Nestlé products. You could even grab a bargain on retail products, services and activities.

  • Location-specific opportunities

    Our working environments vary greatly, so depending on your job and your location, you could benefit from flexible working opportunities, volunteering programs, the ability to bring a pet to work, and much more.

  • International mobility

    We offer opportunities to develop your career in different countries around the world. Global mobility plays an important part in developing Nestlé’s talent and our brands.

  • Health and wellbeing at work

    Our employee health programs will help you develop and maintain a healthy lifestyle, with health checks, health care, onsite cafeterias and fitness centres, sport and other activities.

  • Employee support

    More than ever, it is important that you are emotionally supported while at work and at home to be resilient and feel good as you carry out your everyday activities. We provide access to confidential counsellors to help when the unexpected happens or you are feeling overwhelmed.

  • Parental leave

    With a minimum of 18 weeks paid parental leave for the primary caregiver, plus the opportunity to take further leave, your new family life can get off to a great start. Your work location may provide additional benefits and resources such as dedicated feeding rooms or creches.