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eCommerce Specialist I

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Shutterfly

24d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Marketing
  • Eden Prairie

AI generated summary

  • You need a BA/BS, 1+ year in eCommerce, web tool proficiency, analytical skills, passion for digital retail, multitasking ability, attention to detail, and understanding of internet metrics.
  • You will manage project requests, content quality, and feedback, oversee site performance, conduct competitive research, and support promotional planning and special projects.

Requirements

  • BA/BS Degree
  • 1+ year experience in ecommerce or digital merchandising
  • Technical aptitude with web-based tools and proficiency with Microsoft Office Suite
  • Must demonstrate business acumen and analytical skills
  • Have an understanding of and passion for digital retail landscape
  • Ability to multitask and achieve deadlines in an efficient, timely, and accurate manner
  • Detail oriented
  • Thorough understanding of Internet data collection and metrics

Responsibilities

  • Create homepage and store page project request templates. Manage requests through content completion and launch
  • Create and manage content project timing and action for the Ecommerce Team
  • Manage feedback from all partners on project content, follow up to ensure feedback is addressed
  • Manage content quality across site, identify and work with Ecommerce Merchandising to resolve issues
  • Manage rush content requests through completion
  • Complete special projects, as assigned (example: shipping guidelines, downtime pages, etc.)
  • Complete competitive website research during key timeframes, documenting for reference
  • Maintain key documentation to inform and promote collaboration with cross-functional teams
  • Support site merchandising team with promo asset planning documentation
  • Monitor site performance on site pages using Adobe Analytics

FAQs

What is the job title for this position?

The job title is eCommerce Specialist I.

Where is the job located?

The job is located at our facility in Eden Prairie, MN, and requires a hybrid working schedule.

What are the primary responsibilities of the eCommerce Specialist I?

The primary responsibilities include creating and managing content project timelines, coordinating feedback from partners, ensuring content quality, managing special projects, conducting competitive research, and monitoring site performance using Adobe Analytics.

What qualifications are required for this position?

A BA/BS Degree and at least 1+ year of experience in eCommerce or digital merchandising are required.

What technical skills are needed for this role?

Candidates should have technical aptitude with web-based tools, proficiency with Microsoft Office Suite, and a thorough understanding of Internet data collection and metrics.

Are there any preferred skills for candidates applying to this position?

Yes, preferred skills include experience with Adobe Analytics, Power BI, and Content Square, although these are not required.

Is there an emphasis on diversity and inclusion in the hiring process?

Yes, Shutterfly is committed to supporting a diverse and inclusive workforce, and evaluates all applicants based on their qualifications without regard to personal characteristics.

Will the position accept applications indefinitely?

Yes, this position will accept applications on an ongoing basis until filled.

We make life's experiences unforgettable!

Retail & Consumer Goods
Industry
10,001+
Employees
1999
Founded Year

Mission & Purpose

Shutterfly is an online platform that provides personalized photo products and services, helping people transform their memories into lasting keepsakes. The company allows customers to create custom photo books, cards, gifts, home décor, and more, using their own photos and designs. Shutterfly's mission is to inspire people to share life's joy by making it easy to preserve, enjoy, and share their favorite moments. The purpose is to empower creativity and connection through personalised products that celebrate life's special moments.