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Employee Experience Specialist

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Corpay

2mo ago

  • Job
    Full-time
    Mid Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Atlanta

AI generated summary

  • You need a relevant Bachelor's degree, 3 years of HR experience, strong communication and organizational skills, project management experience, and proficiency in Microsoft Office.
  • You will resolve complex employee inquiries, oversee HR operations, manage I-9 verification, lead audits, update HRIS records, enhance HR programs, and support overall HR functions.

Requirements

  • Bachelor’s degree in human resources or a related field, or equivalent experience.
  • 3 years of related HR experience.
  • Experience in a sole charge role in a medium-sized organization.
  • Experience in working within a multi-site environment.
  • Exceptional communication skills (written and verbal).
  • Excellent time management and organizational skills, with the ability to prioritize workload.
  • Highly developed interpersonal skills.
  • Project management experience, particularly in planning and organizing multiple activities/projects to ensure that deadlines are achieved.
  • Commercially focused with attention to detail – providing accurate information in spreadsheets, presentations, and documentation.
  • Proficiency in Microsoft Office.

Responsibilities

  • Addressing and resolving complex employee inquiries, providing expert guidance and high-level support for a variety of HR issues.
  • Serving as a senior point of contact for escalated employee support concerns, ensuring timely and effective resolution.
  • Overseeing key HR operations tasks, including onboarding and offboarding, ensuring best practices are followed and processes are seamless.
  • Acting as a senior backup for HR Coordinators/HR Specialists, providing support and guidance as needed.
  • Managing the completion and verification of Forms I-9, ensuring meticulous documentation and adherence to compliance standards.
  • Overseeing complex HR documentation processes, ensuring accuracy and compliance with legal and organizational requirements.
  • Leading audits of employee data and HR programs, ensuring compliance and addressing any discrepancies or issues.
  • Providing strategic recommendations based on audit findings to enhance processes and ensure adherence to compliance standards.
  • Updating employee status records in the HRIS (e.g., department transfers, title changes, salary increases, terminations).
  • Managing and maintaining electronic employee files; preparing and managing HR documents; performing data entry for Dayforce.
  • Administering and enhancing HR programs, including employee policies, onboarding procedures, engagement initiatives, and other employee-related matters.
  • Leading efforts to improve HR programs and align them with organizational goals and strategic objectives.
  • Managing correspondence and reporting related to HR projects, ensuring clear communication and effective execution.
  • Performing other related duties as assigned to support the overall HR function and contribute to the organization’s goals.

FAQs

What is the location of the Employee Experience Specialist position?

The position is located in Atlanta, GA.

What type of work environment is offered for this role?

The role offers a hybrid work environment, with an assigned workspace in the Atlanta office.

What qualifications are required for the Employee Experience Specialist role?

A Bachelor’s degree in human resources or a related field, or equivalent experience, along with 3 years of related HR experience, is required.

What are some key responsibilities of the Employee Experience Specialist?

Key responsibilities include addressing complex employee inquiries, overseeing onboarding and offboarding processes, managing compliance documentation, and administering HR programs.

Is there an opportunity for professional training in this role?

Yes, Corpay provides formal, hands-on training to set you up for success.

What benefits are provided to employees in this position?

Benefits include medical, dental, and vision coverage, a 401k plan, PTO, virtual fitness classes, and various discounts.

Do I need to have experience in HR before applying for this role?

Yes, a minimum of 3 years of related HR experience is required for this role.

Will the Employee Experience Specialist be involved in employee relations or compliance?

Yes, the role involves providing expertise in employee relations, investigations, and compliance alongside the Strategy Partner and Talent Acquisition Partner.

What tools or software should I be proficient in for this position?

Proficiency in Microsoft Office and experience with an HRIS such as Dayforce is necessary.

Is there a focus on diversity and equal opportunity in the hiring process?

Yes, Corpay is an Equal Opportunity Employer and provides equal employment opportunities without regard to various protected statuses.

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Corpay

Finance
Industry
10,001+
Employees
2000
Founded Year

Mission & Purpose

Corpay is a global financial technology company that specialises in providing comprehensive payment and foreign exchange solutions for businesses. They offer services such as international payments, risk management, and currency exchange to streamline and optimise financial transactions for their clients. The ultimate mission of Corpay is to simplify and enhance the way businesses manage their global payments and currency needs, ensuring efficiency and cost-effectiveness. Their purpose is to empower organisations by delivering innovative financial solutions that improve their operational agility and financial performance in an increasingly complex global market.