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Employee Relations Specialist 1

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Grifols

1mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    People, HR & Administration
  • Durham

AI generated summary

  • You need HR knowledge, strong communication skills, PC proficiency, problem-solving abilities, and attention to detail. A related degree and 1-5 years of experience are preferred.
  • You will investigate employee concerns, advise management on policies, ensure compliance, respond to legal claims, and train staff on employee relations and HR practices.

Requirements

  • Knowledge and understanding of HR practices and employee relations.
  • Good oral and written communication, organization, presentation, documentation, and interpersonal skills.
  • Strong PC skills, especially with Microsoft Office Suite of products.
  • Strong critical thinking and problem solving skills, including the ability to perform root cause analysis.
  • Ability to work both independently and in a team.
  • Ability to handle deadline-driven responsibilities in a dynamic environment.
  • Ability to maintain a high level of attention to detail.
  • Ability to present data in a compelling manner in order to influence others.
  • Ability to maintain the privacy and confidentiality of information viewed.
  • Maintains federal and state compliance on all HR issues.
  • Consults with HR staff and relevant company employees on all types of internal discrimination complaints.
  • Develops reports for submission to various regulatory agencies.
  • Reviews HR training related to EEO considerations, various types of discrimination and/or sexual harassment, to ensure compliance with all applicable laws and regulations.
  • Gathers evidence and prepares responses to various discrimination and wage claims.
  • Investigates and responds to employee relations concerns.
  • Creates and delivers training on employee relations issues, compliance policies, and related administrative procedures.
  • Provides consultation to managers and employees on the interpretation and/or application of company HR policies and procedures to ensure consistent and fair policy/procedures application.
  • Bachelor's degree in HR or related field.
  • PHR Certification preferred.
  • Typically requires 1 - 5 years of HR experience that includes experience handling related employee relations issues.
  • Directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements.
  • Work is performed in an office environment with exposure to electrical office equipment.
  • Frequently sits for 6-8 hours per day.
  • Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
  • Frequently walks.
  • Occasionally bends and twists neck.
  • Light to moderate lifting and carrying objects with a maximum lift of 30lbs.
  • Frequently drives to site locations with occasional travel within the United States.
  • Able to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Interacts with others, relates sensitive information to diverse groups.

Responsibilities

  • Responds to, investigates and provides recommendations to resolve employee relations concerns reported to the Employee Relations Service Center, Grifols Ethics Hotline, Issue Resolution Policy or other means. Documents all activity, advice, resolution and prepares investigative reports. Maintains discretion and confidentiality regarding employee concerns.
  • Coaches and advises managers on Grifols' employee relations best practices, policy, programs or processes and how to respond to workplace issues appropriately.
  • Ensures compliance of state and federal laws as well as company policy.
  • Educates and trains HR staff and front line management on Employee Relations policies and procedures.
  • Works with Legal department to respond to EEOC, DOL and other legal claims.
  • Responds to unemployment claims for all Grifols' companies.
  • Other duties as assigned.
  • Maintains federal and state compliance on all HR issues. Consults with HR staff and relevant company employees on all types of internal discrimination complaints. Develops reports for submission to various regulatory agencies. Reviews HR training related to EEO considerations, various types of discrimination and/or sexual harassment, to ensure compliance with all applicable laws and regulations.
  • Gathers evidence and prepares responses to various discrimination and wage claims. Investigates and responds to employee relations concerns. Creates and delivers training on employee relations issues, compliance policies, and related administrative procedures. Provides consultation to managers and employees on the interpretation and/or application of company HR policies and procedures to ensure consistent and fair policy/procedures application.

FAQs

What is the primary focus of the Employee Relations Specialist 1 role?

The primary focus is on applying Human Resources (HR) partnering skills in a high-volume call center environment, particularly concerning Employee Relations case management.

What are the main responsibilities of the Employee Relations Specialist 1?

Responsibilities include responding to and investigating employee relations concerns, coaching managers on best practices, ensuring legal compliance, educating HR staff and management, responding to unemployment claims, and collaborating with the Legal department.

What qualifications are required for this position?

A Bachelor's degree in HR or a related field is required, along with 1-5 years of HR experience handling employee relations issues. A PHR Certification is preferred.

What skills are necessary for the Employee Relations Specialist 1 position?

Candidates should possess strong oral and written communication skills, organization and interpersonal skills, critical thinking and problem-solving abilities, and proficiency in Microsoft Office Suite.

Is prior experience in Employee Relations essential for this role?

Yes, prior experience handling related employee relations issues is typically required, but directly related education and experience may also be considered.

What kind of work environment can an Employee Relations Specialist 1 expect?

The work is performed in an office environment with exposure to office equipment, requiring sitting for extended periods, light to moderate lifting, and occasional travel within the United States.

Are there opportunities for training or professional development in this role?

Yes, the position involves creating and delivering training on employee relations issues, compliance policies, and related administrative procedures.

Does this position require interacting with legal departments?

Yes, the Employee Relations Specialist 1 will work with the Legal department to respond to EEOC, DOL, and other legal claims.

What types of employee relations issues will this role address?

The position will address a range of employee relations issues, from simple to complex concerns, and will include handling investigations and compliance matters.

How does Grifols support diversity and equal opportunity in the workplace?

Grifols is an Equal Opportunity Employer and encourages applications from minorities, females, individuals with disabilities, and veterans.

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Grifols

Innovating for patients and society

Manufacturing & Electronics
Industry
10,001+
Employees
1909
Founded Year

Mission & Purpose

Grifols is a global healthcare company founded in Barcelona in 1909 committed to improving the health and well-being of people all over the world. A leader in essential plasma-derived medicines and transfusion medicine, we develop, produce and provide innovative healthcare services and solutions in more than 110 countries. Patient needs and our ever-growing knowledge of many chronic, rare and prevalent diseases, sometimes life-threatening, drive our innovation in plasma-based therapies and other biopharmaceuticals to enhance quality of life. Grifols is focused on treating conditions across a broad range of therapeutic areas: immunology, hepatology and intensive care, pulmonology, hematology, neurology and infectious diseases. With a workforce of over 24,000 employees in more than 30 countries and regions, we are committed to a sustainable business model that sets the standard for continuous innovation, quality, safety and ethical leadership in the industry. Our work has a positive social and economic impact in the countries where we operate, creating jobs and generating wealth. People are at the heart of what we do, and we strive to create an inclusive, diverse, fair and equal society. Maintaining and promoting a workforce that reflects this reality leads to enhanced professional relationships and helps us to give our best to patients, donors and customers. In 2022, Forbes has recognized Grifols as one of the “Best Employers for Women,” one of “America’s Best Large Employers” and one of the “75 Best Companies to Work for” in Spain. To maintain a positive community and overall respectful communication, please keep our community guidelines in mind. You will find a full version of our guidelines at https://www.grifols.com/en/grifols-social-media-community-guidelines