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Employee Relations SR Consulta

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CNA Insurance

2mo ago

  • Job
    Full-time
    Entry Level
  • Chicago
  • Quick Apply

AI generated summary

  • You must have strong experience in employee relations, excellent communication skills, conflict resolution abilities, and a thorough understanding of employment laws and regulations.
  • You will manage employee relations, resolve workplace conflicts, advise on policies, support HR initiatives, and foster a positive work environment through effective communication and mediation.

Requirements

  • - Applies understanding of employment laws and regulations to minimize risk.
  • - Knowledge of ER policies and practices.
  • - Knowledge of the business and client group and the ability to effectively implement ER strategies to support business goals.
  • - Ability to collect and synthesize large quantities of quantitative and qualitative data. Ability to recognize trends and develop recommendations based on data analysis.
  • - Solid influencing, negotiation and facilitation skills with the ability to foster and maintain collaborative relationships with customers, peers, subordinates and other members of management.
  • - Solid problem-solving skills with the ability to deal with and resolve ambiguous, confidential and sensitive situations and issues of a complex nature while providing flexible solutions.
  • - Proficient in Microsoft Office Suite as well as other business-related software.
  • - Bachelor's degree, in a related discipline, or equivalent. Applicable certifications preferred.
  • - Typically a minimum of three years related work experience with demonstrated proficiency in required ER skills and abilities.
  • - As determined by CNA and depending on the applicant’s experience and/or qualifications, candidates may be hired into one of two Employee Relations positions: (Employee Relations Consultant or Employee Relations Senior Consultant). Typically 3-10+ years of related experience.

Responsibilities

  • Employee relations practitioner consulting with business leaders to resolve performance management and employee relations related issues.
  • Provides advice and guidance to business area/partners on ER related issues, such as, discipline, work practice changes, performance management, termination issues, while ensuring compliance with employment laws and regulations.
  • Recommends ER solutions and/or programs to minimize risk and legal exposure with consideration to specific business needs.
  • Collaborates with other disciplines and escalates as needed to resolve ER issues.
  • Coaches and influences managers to appropriately manage and handle performance assessment, performance management, employee development discussions with their teams.
  • Advises and consults on complex termination issues.
  • Conducts investigations as needed to resolve employee concerns or allegations.
  • Prepares and submits trends reports to HR Leader and management of business/area activity and additional reporting as circumstances warrant.

FAQs

What is the primary role of the Employee Relations Senior Consultant at CNA?

The primary role of the Employee Relations Senior Consultant at CNA involves consulting with business leaders to resolve performance management and employee relations-related issues, ensuring compliance with employment laws and regulations.

What are the essential duties of this position?

Essential duties include providing advice on employee relations issues, recommending ER solutions, collaborating to resolve ER issues, coaching managers on performance management, advising on complex termination issues, conducting investigations, and preparing trend reports for HR leaders.

What qualifications are needed for the Employee Relations Senior Consultant role?

Candidates should have a bachelor's degree in a related discipline or equivalent experience, typically a minimum of three years of related work experience with demonstrated proficiency in employee relations skills, and may require certifications.

What skills and abilities are critical for success in this role?

Critical skills include understanding employment laws, knowledge of ER policies, data collection and analysis, solid influencing and negotiation skills, strong problem-solving abilities, and proficiency in Microsoft Office Suite and other business-related software.

Who does the Employee Relations Senior Consultant report to?

The Employee Relations Senior Consultant typically reports to a Director or above.

Is this position fully remote?

No, this position is classified as hybrid, meaning it involves both in-office and remote work.

What opportunities for career advancement are available in this role?

Depending on qualifications and experience, candidates may be hired into one of two positions—Employee Relations Consultant or Employee Relations Senior Consultant—providing opportunities for career growth within the employee relations field.

How does CNA support employee wellbeing?

CNA offers a comprehensive and competitive benefits package that helps employees and their families achieve their physical, financial, emotional, and social wellbeing goals.

What should a candidate do if they require reasonable accommodations during the recruitment process?

Candidates who need reasonable accommodations should contact CNA at leaveadministration@cna.com for assistance.

CNA Insurance

CNA (NYSE: CNA) is a leading commercial property and casualty insurance company serving the global business community.

Finance
Industry
5001-10,000
Employees
1897
Founded Year

Mission & Purpose

CNA is one of the largest U.S. commercial property and casualty insurance companies. Backed by more than 125 years of experience, CNA provides a broad range of standard and specialized insurance products and services for businesses and professionals in the U.S., Canada and Europe.