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Employment Specialist

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World Relief

2mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    People, HR & Administration
  • Sacramento
  • Quick Apply

AI generated summary

  • You should have a mature Christian faith, skills in MS Office, knowledge of the US job search process, a relevant degree or experience, a valid license, and preferably bilingual in a refugee language.
  • You will assist clients with employment services, coordinate outreach, assess eligibility, track progress, facilitate workshops, maintain records, and support job placement efforts.

Requirements

  • Mature and personal Christian faith
  • Committed to the mission, vision, and values of World Relief
  • Desire to serve and empower the Church to impact vulnerable communities
  • Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
  • Proficient in Microsoft Office applications (Word, Excel, Outlook) and online databases.
  • Demonstrated experience with the US job search process and the ability to effectively coach clients through the nuanced process of securing employment
  • The ability to proficiently speak and write in English
  • Valid license, access to reliable vehicle and clean driving record
  • Undergraduate degree in human services, social work, or related field of study is preferred; or equivalent work experience.
  • Bilingual in written and spoken refugee language (Dari, Pashto, Farsi, Arabic, Russian, Ukrainian) are highly desirable
  • Experience in case management, job counseling, or human resources is preferred

Responsibilities

  • Coordinate outreach initiatives in the Greater Sacramento area with information regarding employment support opportunities, including World Relief’s Career Advancement Course and employment programs;
  • Ensure the potential clients are provided with Program orientation.
  • During the absence of the Admin and Enrollment Coordinator, monitor the program interest form on a daily basis and contact the clients within 48 hours;
  • Assess the potential client's program eligibility and provide feedback;
  • Ensure the potential clients understand the program requirements before enrollment;
  • Refer the potential client to different programs for additional support.
  • During the absence of the Admin and Enrollment Coordinator follow the program enrollment process and enroll the clients in the program, including, but not limited to: Completing client assessments and intakes for employment programs; Update and maintain WRS systems with client enrollment information (Dynamics, Teams, case notes, case files); Assist with case and file compliance for state and federal monitoring;
  • Complete the enrollment process, including completing and signing the enrollment paperwork according to the program requirements;
  • Screen prospective program participants for educational and work history.
  • Help participants identify a career path and refer them to the program after first employment.
  • Help participants identify strengths/capabilities and challenges/barriers to employment success.
  • During the self-sufficiency assist participants in developing measurable outcome goals and a strategic plan for reaching employment.
  • Develop a SMART (Specific, Measurable, Achievable, Relevant, time-bound) employment goal for each employable participant.
  • Develop holistic self-sufficiency plans with clients, including budgets and timelines, to create a collaborative action plan to address barriers to employment and to achieve short-term goals.
  • Track client progress to coach and support their attainment of established goals, address challenges, and ensure that available resources and referrals are utilized.
  • Ensure participants are compliant with all program requirements.
  • Provide direct program services, including critical material or financial support, transportation, and child care; provide referrals to external community and social support services as available and needed.
  • Help expand and maintain referral relationships within the local educational, job training, and workforce communities to ensure increased access to employment opportunities.
  • Maintain an active caseload seeking employment placement assistance, helping program participants develop a job search plan that has self-defined, time-specific goals for obtaining/retaining employment.
  • Expand job-related tools, tips, and other resources to maximize employment opportunities.
  • Process service-related expenditure requests according to established policies/procedures.
  • Coordinate with manager and other Economic Empowerment staff for client reports and case closures to update World Relief Sacramento systems and reporting; Ensure data is accurate for state and federal reporting purposes
  • Coordinate skills workshops related to employment readiness, resume preparation, computer labs, interviews, and job-seeking/keeping skills as directed.
  • Coordinate the client's previous education and work experience with the Workforce Development Specialist – Early Employment on a weekly basis.
  • Coordinate the client’s job application with the Workforce Development Specialist – Early employment for follow-up.
  • Communicate with other teams to ensure close coordination in service delivery.
  • Coordinate interpreters or interpretation services for client meetings as needed
  • Conduct a weekly job search with the clients by looking at the job board and companies' direct websites.
  • Assist in performing walk-in job searches with the clients.
  • Visit Job Centers with the client until the client is employed.
  • Provide a list of jobs that the client is interested in and qualified for. Assist clients with job applications.
  • Process direct assistance to program participants and maintain records of finances, including expenses initiated and closed out.
  • Participate in periodic case file reviews.
  • Administer employment exit surveys to monitor job placement outcomes and to identify opportunities for program improvement.
  • Cooperate with the Program Manager on internal documentation to ensure full compliance with funding source requirements.
  • Enter client’s data into Microsoft Dynamics and the internal department tracker in a timely manner, including job application, job placement, and job retention.
  • Satisfying documentation and reporting requirements in accordance with grant standards;
  • Ensure the Internal Department clients tracker and Microsoft Dynamics are up to date.
  • Maintain accurate case files and client notes for program participants in Dynamics and SharePoint.
  • Perform weekly/monthly reports to the management team.
  • Train and oversee volunteers and interns to assist with employment services as needed
  • Use personal, insured vehicles to transport clients and materials as needed throughout the service delivery area.
  • Train and oversee volunteers and interns to assist with employment services as needed
  • Participate in staff meetings and other staff development opportunities;
  • Other duties as assigned.

FAQs

What is the main focus of the Employment Specialist position?

The main focus of the Employment Specialist position is on rapid stabilization and employment placement and retention services for newly arrived refugees.

What type of organization is World Relief?

World Relief is a global Christian humanitarian organization that works to address issues such as disasters, extreme poverty, violence, oppression, and mass displacement.

What qualifications are preferred for the Employment Specialist position?

Preferred qualifications include an undergraduate degree in human services, social work, or a related field, bilingual skills in refugee languages, and experience in case management, job counseling, or human resources.

Are there any specific requirements for applicants' faith?

Yes, applicants must have a mature and personal Christian faith and be committed to the mission, vision, and values of World Relief.

What kind of support does World Relief offer employees?

World Relief offers a competitive benefits package including medical, dental, and vision insurance, paid holidays, paid sick and vacation time, and a retirement plan with matching contributions.

What skills are essential for the Employment Specialist role?

Essential skills include proficiency in Microsoft Office applications, experience with the US job search process, and the ability to effectively coach clients through securing employment.

Will the Employment Specialist work directly with clients?

Yes, the Employment Specialist will work directly with clients, employers, and other community service providers to facilitate employment opportunities.

Is a valid driver's license required for this position?

Yes, a valid license, access to a reliable vehicle, and a clean driving record are required for the Employment Specialist position.

What is the work environment like for this role?

The work environment is a general office setting, and World Relief also offers hybrid and remote schedules for limited positions.

Are there opportunities for professional development within World Relief?

Yes, employees participate in staff meetings and other staff development opportunities as part of their role.

Does World Relief provide any kind of direct assistance to program participants?

Yes, the Employment Specialist is responsible for processing direct assistance to program participants and maintaining records of finances related to assistance provided.

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World Relief

Non-profit
Industry
1001-5000
Employees
1944
Founded Year

Mission & Purpose

World Relief partners with churches and communities around the world to boldly engage in the world’s greatest crises.