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Engagement Delivery Partner

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Cognizant

Yesterday

  • Job
    Full-time
    Expert Level
  • Customer Relations
    Business, Operations & Strategy
  • Chennai

AI generated summary

  • You need extensive delivery management experience, strong account management and communication skills, project management proficiency, strategic thinking, leadership ability, and relevant certification.
  • You will lead complex projects, manage client accounts, ensure project delivery, monitor performance, foster collaboration, drive innovation, and support business growth while maintaining quality standards.

Requirements

  • Possess extensive experience in delivery management with a proven track record of successful project delivery.
  • Demonstrate strong account management skills with the ability to build and maintain client relationships.
  • Exhibit excellent communication and interpersonal skills with the ability to effectively engage with stakeholders at all levels.
  • Show proficiency in project management methodologies and tools with a focus on continuous improvement.
  • Have a strategic mindset with the ability to think critically and make informed decisions.
  • Display strong leadership and team management skills with the ability to motivate and inspire others.
  • Be adaptable and flexible with the ability to manage multiple priorities and work in a fast-paced environment.
  • PMP PRINCE2 or equivalent project management certification.

Responsibilities

  • Lead the delivery of complex projects ensuring they are completed on time and within budget.
  • Oversee the management of client accounts maintaining strong relationships and ensuring client satisfaction.
  • Provide strategic direction and guidance to project teams ensuring alignment with client objectives.
  • Monitor project progress and performance identifying and addressing any issues that may arise.
  • Collaborate with cross-functional teams to ensure seamless project execution and delivery.
  • Develop and implement best practices for delivery management continuously improving processes and methodologies.
  • Ensure compliance with company policies and industry regulations maintaining high standards of quality and integrity.
  • Drive innovation and continuous improvement within the delivery management function.
  • Communicate effectively with stakeholders providing regular updates on project status and performance.
  • Manage project risks and issues developing mitigation strategies to ensure successful outcomes.
  • Foster a culture of collaboration and teamwork promoting a positive and productive work environment.
  • Utilize data and analytics to drive decision-making and improve project outcomes.
  • Support business development efforts identifying opportunities for growth and expansion.

FAQs

What experience is required for the Engagement Delivery Partner position?

The ideal candidate should have 18 to 22 years of experience in Delivery Management and Account Management.

What are the main responsibilities of the Engagement Delivery Partner?

The main responsibilities include leading complex project delivery, managing client accounts, providing strategic direction, monitoring project progress, collaborating with teams, and ensuring compliance with company policies.

What skills are essential for this role?

Essential skills include strong delivery and account management experience, excellent communication and interpersonal abilities, proficiency in project management methodologies, strategic thinking, and strong leadership capabilities.

What certifications are required for this position?

Required certifications include PMP, PRINCE2, or an equivalent project management certification.

Is this role focused solely on project delivery?

No, this role also emphasizes maintaining strong client relationships and contributing to business development efforts.

How does the Engagement Delivery Partner contribute to continuous improvement?

The Engagement Delivery Partner drives innovation and implements best practices for delivery management to continuously improve processes and methodologies.

What is the typical work environment for this position?

This is a hybrid role, allowing for both remote work and in-office requirements.

Are there opportunities for growth within this role?

Yes, the role supports identifying opportunities for business growth and expansion as part of its responsibilities.

Consulting
Industry
10,001+
Employees

Mission & Purpose

Cognizant is a multinational technology company that provides a wide range of IT services and solutions to organisations worldwide. Their primary focus is on helping businesses transform and thrive in the digital age. Cognizant's mission and purpose are centred around delivering innovative and cutting-edge technology solutions that drive client success. They offer services such as digital strategy, consulting, technology implementation, and IT outsourcing, enabling companies to adapt to evolving market dynamics, enhance operational efficiency, and deliver exceptional customer experiences. Cognizant's ultimate goal is to empower their clients with the tools, insights, and capabilities needed to navigate complex technological landscapes and achieve their business objectives in an increasingly digital world.