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Engagement Manager

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Merkle

1mo ago

  • Job
    Full-time
    Mid Level
  • Dublin

AI generated summary

  • You need 3+ years managing IT projects, knowledge of Salesforce, Agile (SCRUM) experience, business project management skills, and formal project management training is a plus.
  • You will prepare project plans, manage delivery within budget and scope, allocate tasks, identify risks, guide technical implementation, and ensure quality while reporting progress regularly.

Requirements

  • - Minimum of 3 years’ experience managing IT projects
  • - Significant business experience using various project and program management methodologies in a variety of environments
  • - Demonstrated technical understanding and knowledge appropriate to the role
  • - Knowledge and experience of working with Salesforce.com
  • - Experience with Agile software development methodologies such as SCRUM
  • - Formal Project Management training/ recognised qualification would be beneficial
  • - Software Development Lifecycle
  • - Project-driven work requirements with overtime as needed to meet deadlines

Responsibilities

  • - Project plan preparation and ownership throughout the project delivery
  • - Overall accountability for project delivery, within budget, scope, quality and time
  • - Allocation of project tasks to the project team
  • - Risk & Issue identification and management throughout the project
  • - Lead and participate in project teams to implement project deliverables
  • - Create documentation for projects including Project Plan, Gantt Chart, Status Reports, Risk Logs etc
  • - Monitoring and assisting delivery of development tasks
  • - Close collaboration with the delivery team to guide and advise on design and technical implementation of the solution in line with the client requirements
  • - Ensure technical quality and good design principles are followed
  • - Report regularly to the management team in project progress
  • - Management of change throughout the project delivery
  • - Manage the handover of the project with customers and/or support

FAQs

What is the main responsibility of the Engagement Manager?

The main responsibility of the Engagement Manager includes project plan preparation and ownership throughout the project delivery, overall accountability for project delivery within budget, scope, quality, and time, as well as managing risks and issues.

What qualifications are required for the Engagement Manager position?

The required qualifications include a minimum of 3 years’ experience managing IT projects, significant experience with various project and program management methodologies, and knowledge of Salesforce.com. Experience with Agile methodologies such as SCRUM is also necessary.

Is there any formal training required for this position?

While formal project management training or a recognized qualification would be beneficial, it is not explicitly required.

What is the working arrangement for this role?

This role offers flexible hybrid working arrangements, with the team expected to be in the office twice a week.

What kind of benefits does the company offer?

The company offers several benefits including private medical insurance, company pension, life insurance, wellness days, a birthday day off, volunteer days, free breakfast and fruit, and more.

How does the company support career development?

The company supports career development through Dentsu University and other tools that provide access to courses, textbooks, mentorship, and external training funding.

What is the company’s stance on diversity and inclusion?

The company does not discriminate against job applicants on the basis of age, disability, gender reassignment, and other factors, and encourages applications from all individuals regardless of experience.

How should candidates apply for this position?

Candidates should click the application button to be redirected to the careers site to complete further details for the application process.

Merkle

Marketing & Advertising
Industry
10,001+
Employees
1971
Founded Year

Mission & Purpose

Merkle is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The company’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive hyper-personalized marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage. With 12,000 employees, Merkle is headquartered in Columbia, Maryland, with 50+ additional offices throughout the Americas, EMEA, and APAC. Merkle is a dentsu company.