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Engineering Manager, Editors

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Klaviyo

2mo ago

Applications are closed

  • Job
    Full-time
    Senior Level
  • Software Engineering
  • $192K - $288K
  • Boston

Requirements

  • Experience working on a SaaS product in a full stack capacity.
  • Motivated to grow the team both through developing members of the team and attracting new talent to continuously expand our capabilities.
  • Excited to read the code, understand the product area, and give applicable technical mentorship.
  • You have an in-depth understanding of common web architectures when it comes to highly scalable systems.
  • You know what tools to reach for based on the problem at hand: queues, caches, cdns, web workers, etc.
  • Managed a team of at least 7 people and are comfortable managing remote team members and lead engineers.
  • Successfully led and delivered on complex projects spanning multiple quarters and involving at least two teams.
  • Comfortable giving performance reviews and mentoring team members at all levels.

Responsibilities

  • Drive dramatic growth in one of Klaviyo’s core product areas: Editors and Template Library.
  • Lead a growing team with between 8 - 10 direct reports. The team is currently 8 and is poised for further growth.
  • Level up the team and have a central role in the interview process.
  • Decompose high level projects into business goals.
  • Have the opportunity to get hands on with the code, leveraging your technical expertise to support and mentor your team.
  • Guide system design and implementation trade-offs with business partners and your team.
  • Identify the critical path forward and map that into a plan for your team.
  • Iterate and improve upon processes within your team and across the entire engineering department (i.e. recruiting, performance reviews, project planning, and more)
  • Drive complex projects with a team of great people which meaningfully contribute to our customers’ experience and Klaviyo’s success.
  • Help make decisions on technology choices and build vs buy.
  • Collaborate with our Data Science team to help leverage AI to create content.

FAQs

How many engineers does the team currently have and how many are they looking to add?

The team currently has 8 engineers and is looking to add more members in order to support the rapid growth of new features and enhancements.

What are some of the key responsibilities of the Engineering Manager for the Editors team?

The Engineering Manager for the Editors team is responsible for driving growth in the Editors and Template Library product area, leading a team of 8-10 engineers, decomposing high level projects into business goals, making technology choices, collaborating with other teams, guiding system design, and more.

What kind of experience is required for this role?

The ideal candidate should have experience working on a SaaS product in a full stack capacity, managing teams of at least 7 people, leading complex projects, giving performance reviews, and mentoring team members at all levels.

How important is technical expertise in this role?

Technical expertise is very important in this role as the Engineering Manager is expected to be hands-on with the code, provide technical mentorship to the team, and make informed decisions about technology choices and system design.

How does the Engineering Manager contribute to the overall success of Klaviyo?

The Engineering Manager plays a critical role in driving growth in the Editors product area, improving team processes, collaborating with other teams, and ultimately creating a better experience for customers and contributing to Klaviyo's overall success.

Klaviyo

Klaviyo is a unified customer platform for email, SMS, and more. Own your consumer data and interactions. #Klaviyo

Marketing & Advertising
Industry
1001-5000
Employees
2012
Founded Year

Mission & Purpose

Klaviyo is a marketing automation platform that specializes in email and SMS marketing for e-commerce businesses. Their ultimate mission is to help businesses of all sizes grow by enabling them to create personalised and targeted marketing campaigns, build stronger customer relationships, and drive sales. Klaviyo's purpose is to empower e-commerce brands with the tools and insights they need to thrive in the digital marketplace, providing them with the means to deliver relevant and engaging marketing messages to their customers and drive business success.

Culture & Values

  • Customer first

    We always put our customers first. Klaviyos start with the customer and work backward. We create products that solve legitimate customer problems, always doing what's best for our customers and their customers. We work hard to earn and keep each customer's trust through products and experiences that improve their lives and speed up their paths to success.

  • Always learning

    We are always learning. “We surround ourselves with people that are intensely curious and energized by learning. I know many Klaviyos who have attended Udemy courses, coding academies, conferences, and university classes to better themselves and I know others that have independently launched internal trainings and mentoring programs to help teach others. It helps that we have a free book policy and generous learning stipend but what makes Klaviyo really special is the culture of putting this into action.” - Mike Parker, Sr. Director, Solution Architecture Klaviyos have a constant desire to learn and a powerful drive to “figure things out.” We’re high-slope and have a relentless curiosity that allows us to uncover and solve the world’s hardest problems. As individuals, we’re knowledgeable about many things, not just one. And when we don’t know something, we’re expected to learn and become an expert for others.

  • Equitable world

    We strive to make the world more equitable. “Klaviyos come from all over the world, and have all kinds of backgrounds. We have a number of employee-organized groups called KRGs that celebrate our different backgrounds, identities, and values. Because wherever you're from, you belong here.” - Hansen Liang, Senior Product Manager Klaviyos believe that everyone deserves a fair shot at success. We treat people both inside and outside of Klaviyo with equity, respect, honesty, and kindness. We strive to build a diverse company, and prioritize the inclusion of varied opinions and experiences throughout Klaviyo. We aren't afraid to speak out when we see injustice. We create products and programs that can provide everyone, everywhere with tools for ownership and success.

  • Collaborate radically

    We collaborate radically. Klaviyos are what we create together. We are humble, transparent, and on a lifelong journey to become better humans together. We express strong opinions with kindness and proactively seek feedback. We listen, share, encourage, and trust each other. We’re quick to admit when we’re wrong, and even quicker to help one another win. No task is below us—we’re as willing to ship packages as we are to set strategy. Our strict “no brilliant jerks” policy helps us recruit, hire, and retain exceptional collaborators.

  • Ambitious

    We are ambitious. “Klaviyos dream big and are passionate. We don't back down from challenging problems. We don't fear failing. We strive to succeed and build success for those around us. We don't limit our thinking to "what we've always done." We are builders and we create opportunities.” - Daniel Kezerashvili, Engineer Manager II Klaviyos don't limit themselves to the tools and solutions of today. We dream big and aim to solve the hardest of problems, problems that pull future technology into today. All of us are inventors and entrepreneurs, and together we create the best solutions for customers, even when that means tackling tough obstacles. Experimentation, failure, fast iteration, and big wins are all valued equally in our culture of problem-solving.

  • Remarkable

    We are remarkable. “I am always impressed by the unique skills and talents held by people at Klaviyo and the drive Klaviyos possess to go above and beyond. By bringing their best to work everyday in meaningful and noticeable ways, Klaviyos inspire others to do the same.” - Evan Eisert, Group Product Manager Klaviyos deliver work that is deemed “remarkable” by our peers, our customers, and the market. We start by focusing on quality of work, then learn how to do it faster, frugally, and more efficiently. We are meticulous in each action we take as individuals and as teams. We are rigorous, prepared, and high-performance. We know the “why” behind each problem and goal, and we stay close to the decisions we make to ensure the most remarkable outcome.