FAQs
Is gaming experience mandatory for this position?
Yes, gaming experience is mandatory for the English Gaming/Technical Support Agent role.
What languages do I need to speak to qualify for this job?
You need to be a fluent English speaker to qualify for this position.
What type of skills will I need for this job?
You will need good computer skills, excellent communication skills, good listening and empathy skills, and good time management skills.
What kind of customers will I be interacting with?
You will be interacting with customers from various backgrounds, providing them with the best support experience through Email, Chat, or Phone.
Are there opportunities for career growth in this role?
Yes, there are great opportunities for career development in a short period of time.
What benefits are offered with this position?
The role offers meal vouchers, a fixed-term renewable employment contract, private health insurance after 6 months, free Portuguese lessons, and various sports activities.
Will I have any social activities while working there?
Yes, you can participate in football tournaments, beach barbecues, surf lessons, and cultural events.
Is previous experience with customer service required?
Previous experience or contact with clients is beneficial but not mandatory for this role.
Where is this job located?
The job is located in Lisbon, Portugal.
How does the company support work-life balance?
The company supports work-life balance through fun social activities and events, as well as offering a multicultural work environment in a vibrant city.