FAQs
What is the pay rate for the Enrollment Administrator position?
The pay rate for the Enrollment Administrator position is $18.00 per hour.
What type of experience is required for this job?
A minimum of 1 year of sales or call center experience is required for this role.
What educational qualifications are needed for this position?
A High School Diploma is required for the Enrollment Administrator position.
What will be my main responsibilities in this role?
As an Enrollment Administrator, your main responsibilities will include handling inquiries about enrollment, managing call-related data in Salesforce CRM, resolving issues, and ensuring all necessary documentation is collected and processed.
What skills are essential for success in this position?
Essential skills for success in this position include excellent communication, multitasking, problem-solving abilities, and a passion for delivering exceptional customer service.
Will I receive benefits as an employee in this role?
Yes, successful candidates will be employed by an Employer of Record and will be provided with legally required benefits.
How will my performance be evaluated in this role?
Your performance will be evaluated based on key performance indicators (KPIs) related to quality assurance, call handling, and meeting enrollment targets.
Will I need to attend any training?
Yes, you will be required to attend virtual training, workshops, and team meetings to stay updated on policies and procedures.
What tools will I use to manage inquiries and documentation?
You will use Salesforce CRM to manage and track call-related data during and after each interaction.
What is the work environment like for the Enrollment Administrator?
The work environment can be remote in a hybrid format, requiring you to engage with families and internal teams while maintaining a focus on compliance and customer satisfaction.