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Enterprise Account Executive, Uber Shuttle, U4B

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Uber

1mo ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • Gurgaon

AI generated summary

  • You need 5+ years in B2B sales, strong negotiation skills, analytical ability, excellent communication, strategic thinking, and the capacity to collaborate across teams.
  • You will manage the sales pipeline, understand customer needs, drive C-suite meetings, retain and expand accounts, and advocate for Uber for Business growth strategy in your region.

Requirements

  • Minimum 5 years of B2B / B2B2C sales experience in a client facing function. Strong commercial acumen and negotiation skills.
  • Analytical skills and ability to extract trends and insights from customers data. Executive Presence and ability to engage with multiple stakeholders.
  • Good with articulation, communication, presentation and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs.
  • Ability to use insights and data-driven decision making to inform the sales process. Develop sales strategies and market pitch to respond to a dynamic market landscape.
  • Collaborate cross-functionally to build efficiencies, elevate customer experience and share knowledge, communicate and collaborate with Uber teams around the globe.

Responsibilities

  • Construct, forecast and manage sales pipeline via Salesforce CRM. Achieve all assigned sales quotas for the measurement cycle.
  • Identify customer needs, understand the business drivers behind requests, and leverage the Uber for Business value proposition to achieve mutual goals.
  • Retain and grow your book of business through monthly/quarterly business reviews, account expansion plans, upselling and cross-selling, and building strong consultative relationships while exceeding a quota.
  • Drive meetings with a C-Suite level audience to align on partnership goals and get buy-in for account expansion initiatives.
  • Wear multiple hats: sales strategy, lead generation, sales rep, and account manager and be an advocate for Uber for Business strategy and growth in the region.

FAQs

What is the primary focus of the Enterprise Account Executive role in Uber Shuttle?

The primary focus is to drive new business by establishing long-term partnerships with top-tier customers in India, specifically expanding the Uber Shuttle service.

What experience is required for this position?

A minimum of 5 years of B2B/B2B2C sales experience in a client-facing function is required, along with strong commercial acumen and negotiation skills.

What tools or systems will I be using to manage the sales pipeline?

You will be using Salesforce CRM to construct, forecast, and manage the sales pipeline.

What skills are necessary for success in this role?

Necessary skills include strong analytical capabilities, excellent communication and presentation skills, executive presence, and the ability to develop data-driven sales strategies.

Will I be working with other teams within Uber?

Yes, you will collaborate cross-functionally with Operations, Implementation Leads, Premium Support Specialists, Product Managers, and other teams to drive customer acquisition and growth.

What type of customer interactions should I expect?

You should expect to drive meetings with C-Suite level audiences to align on partnership goals and obtain buy-in for account expansion initiatives.

How will my performance be measured?

Your performance will be measured through achieving assigned sales quotas, managing your sales pipeline, and retaining and growing your book of business.

Is there a focus on upselling and cross-selling in this role?

Yes, retaining and growing your book of business will involve upselling and cross-selling through account expansion plans and regular business reviews.

What kind of environment will I be working in?

You will be working in a fast-moving and innovative environment that requires wearing multiple hats, including sales strategy and account management.

How important is customer data analysis for this position?

Very important; the ability to extract trends and insights from customer data is crucial for informed decision-making in the sales process.

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Uber

We reimagine the way the world moves for the better.

Technology
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Culture & Values

  • Go get it

    Bring the mindset of a champion. Our ambition is what drives us to achieve our mission. How we define a champion mindset isn’t based on how we perform on our best days, it’s how we respond on the worst days. We hustle, embrace the grind, overcome adversity, and play to win for the people we serve. Because it matters.

  • Trip obsessed

    Make magic in the marketplace. The trip is where the marketplace comes to life. The earner, rider, eater, carrier and merchant are the people who connect in our marketplace - and we see every side. This requires judgment to make difficult trade-offs, blending algorithms with human ingenuity, and the ability to create simplicity from complexity. When we get the balance right for everyone, Uber magic happens.

  • Build with heart

    We care. We work at Uber because our products profoundly affect lives and we care deeply about our impact. Putting ourselves in the shoes of the people who connect in our marketplace helps us build better products that positively impact our communities and partners. Our care drives us to perfect our craft.

  • Stand for safety

    Safety never stops. We embed safety into everything we do. Our relentless pursuit to make Uber safer for everyone using our platform will continue to make us an industry leader for safety. We know the work of safety never stops, yet we can and will challenge ourselves to always be better for the communities we serve.

  • See the forest and the trees

    Know the details that matter. Building for the intersection of the physical and digital worlds at global scale requires seeing the big picture and the details. Knowing the important details can change the approach, and small improvements can compound into enormous impact over time.

  • One Uber

    Bet on something bigger. It’s powerful to be a part of something bigger than any one of us, or any one team. That’s why we work together to do what’s best for Uber, not the individual or team. We actively support our teammates, and they support us - especially when we hit the inevitable bumps in the road. We say what we mean, disagree and commit, and celebrate our progress, together.

  • Great minds don't think alike

    Diversity makes us stronger. We seek out diversity. Diversity of ideas. Identity. Ethnicity. Experience. Education. The more diverse we become, the more we can adapt and ultimately achieve our mission. When we reflect the incredible diversity of the people who connect on our platform, we make better decisions that benefit the world.

Benefits

  • Comprehensive Healthcare

  • Flexible Work

  • Uniquely Uber

  • Health & Wellness