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Entry-level communications specialist

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Canonical

16d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Marketing
  • Berlin
    Remote

AI generated summary

  • You need tech communication knowledge, social media tool experience, strong content skills, analytical abilities, project management awareness, video interest, and good interpersonal skills.
  • You will develop communication strategies, analyze performance, engage digital audiences, create compelling messaging, execute growth tests, and manage integrated campaigns and product awareness.

Requirements

  • Understanding of best practices for communications in tech
  • Hands-on knowledge of social media management tools like Sprout Social, an understanding of web analytics tools (social and web like Google Analytics) is a plus
  • Proficiency with at least four social media platforms including LinkedIn, YouTube, Twitter, Facebook, Instagram and Reddit
  • An analytical eye and a good sense for the type of content that performs best depending on platform and objective
  • Exceptional interpersonal skills and aptitude for forging trusting relationships across diverse, cross-functional teams
  • Excellent verbal and written communication skills, strong content marketer
  • Proven ability to prioritise and differentiate what matters from the noise, meeting deadlines without sacrificing quality
  • Affinity for planning is a must, experience with project management tools like Jira is an advantage
  • Interest in video and production, with some projects or strong thoughts on the use of video in social media
  • Willingness to travel up to 4 times a year for internal or external events

Responsibilities

  • Develop a communications strategy across multiple channels, with a focus on excellent planning and timely delivery
  • Deliver regular analysis and reporting on various communications channels, content performance and campaigns results
  • Support the growth and nurturing of Canonical's digital audiences, while increasing engagement rates and valuable actions
  • Develop flair with copywriting and asset creation to create messaging that aligns with the brand and its personality, and drives audiences towards action
  • Be responsible for executing A/B and multivariate growth tests
  • Be audience centric, focusing on platform and community moderation, as well as direct audience engagement
  • Create awareness on integrated campaigns, product launches, webinar series, industry announcements and core content
  • Package all of Canonical's product offerings and educational material creatively, from bare metal, AI, Kubernetes to chats on diversity and CSR

FAQs

Do we support remote work?

Yes, this role is fully remote, and Canonical has been a remote-first company since its inception in 2004.

Is prior experience in communications required for this role?

No, this is an entry-level position and does not necessarily require prior experience, but a willingness to learn and grow in the communications field is essential.

What are the main responsibilities of the Entry-level communications specialist?

The main responsibilities include developing a communications strategy, analyzing content performance, supporting audience engagement, creating messaging, executing growth tests, and packaging educational material.

What tools or platforms should I be familiar with for this role?

Familiarity with social media management tools like Sprout Social and web analytics tools like Google Analytics is advantageous. Proficiency with platforms such as LinkedIn, YouTube, Twitter, Facebook, Instagram, and Reddit is also important.

What skills are essential for success in this role?

Essential skills include strong verbal and written communication, analytical abilities, interpersonal skills for forging relationships, a solid understanding of tech communications, and good organization and planning abilities.

Will there be opportunities for professional development?

Yes, Canonical offers a personal learning and development budget of 2,000 USD per annum for employees.

Are there any benefits related to travel?

Yes, employees may have the opportunity to travel up to four times a year for internal or external events, and Canonical provides a Priority Pass for travel and travel upgrades for long-haul company events.

How does Canonical approach diversity and inclusion?

Canonical is committed to fostering a workplace free from discrimination and values diversity of experience, perspectives, and backgrounds to create a better work environment and better products.

What is the compensation philosophy at Canonical?

Canonical's compensation philosophy aims to ensure equity across its global workforce, with base pay depending on various factors such as geographical location and level of experience.

What types of campaigns will I be working on in this role?

You will support campaigns related to product launches, integrated marketing initiatives, webinars, and core content, as well as engaging directly with audiences in the digital community.

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Canonical

Enterprise open source, secured and delivered by the publisher of Ubuntu.

Technology
Industry
501-1000
Employees
2004
Founded Year

Mission & Purpose

Canonical is a technology company known for developing and supporting Ubuntu, a popular open-source operating system. The company focuses on providing reliable, secure, and cost-effective solutions for cloud computing, IoT, and containers. By leveraging open-source technologies, Canonical aims to enable innovation and digital transformation for businesses and developers worldwide. The company is committed to ensuring high performance and scalability, promoting the adoption of open-source software, and fostering a global community of users and contributors.

Benefits

  • Remote working

    Canonical has been a fully distributed organisation since its origin in 2004. Digital collaboration allows us to enjoy our home environment and work with the best in the world in our domain. We meet each other at least twice per year during in-person sprints to nurture cross-team relationships.

  • We build trust

    Zero commute means more time for the things you enjoy. At the same time, we have very high expectations of commitment and independent execution. We invest in people who are self-driven, motivated and highly organised. We take our responsibility for the most critical elements of open infrastructure very seriously, and we are committed to quality in every aspect of our product and services.

  • We engineer excellence

    We aspire to lead on the global stage. There’s no other way to describe it than hard work, hard challenges and hard competition. You will need to show that you can compete in deeply challenging intellectual fields. Your colleagues are aiming for the top, and they depend on you to set the same standard in your area of responsibility. That’s tough but incredibly satisfying. We value those who take ownership of their area and take opportunities to be exceptional.

  • We travel

    We optimise our team structure for time zone overlap. Collaboration and inspiration takes time to fully develop but leadership at Canonical means building cross-team relationships. We nurture those relationships through regular global summits which bring diverse teams or their leaders together. We host these events around the world to discover great places to explore and appreciate in the process. Team events have taken place in Vancouver, Brugge, New York, Budapest, Orlando, Cape Town, Warsaw, Seoul, Paris, Portland, Lyon, London, Toronto and many more.