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Entry-level communications specialist

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Canonical

16d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Marketing
  • Munich
    Remote

AI generated summary

  • You must understand tech communications, manage social media tools, analyze web metrics, excel in verbal/written skills, prioritize tasks, plan effectively, and have an interest in video content.
  • You will develop strategies, analyze communications, nurture audiences, create engaging content, execute growth tests, engage communities, and promote campaigns and product offerings creatively.

Requirements

  • Understanding of best practices for communications in tech
  • Hands-on knowledge of social media management tools like Sprout Social, an understanding of web analytics tools (social and web like Google Analytics) is a plus
  • Proficiency with at least four social media platforms including LinkedIn, YouTube, Twitter, Facebook, Instagram and Reddit
  • An analytical eye and a good sense for the type of content that performs best depending on platform and objective
  • Exceptional interpersonal skills and aptitude for forging trusting relationships across diverse, cross-functional teams
  • Excellent verbal and written communication skills, strong content marketer
  • Proven ability to prioritise and differentiate what matters from the noise, meeting deadlines without sacrificing quality
  • Affinity for planning is a must, experience with project management tools like Jira is an advantage
  • Interest in video and production, with some projects or strong thoughts on the use of video in social media
  • Willingness to travel up to 4 times a year for internal or external events

Responsibilities

  • Develop a communications strategy across multiple channels, with a focus on excellent planning and timely delivery
  • Deliver regular analysis and reporting on various communications channels, content performance and campaigns results
  • Support the growth and nurturing of Canonical's digital audiences, while increasing engagement rates and valuable actions
  • Develop flair with copywriting and asset creation to create messaging that aligns with the brand and its personality, and drives audiences towards action
  • Be responsible for executing A/B and multivariate growth tests
  • Be audience centric, focusing on platform and community moderation, as well as direct audience engagement
  • Create awareness on integrated campaigns, product launches, webinar series, industry announcements and core content
  • Package all of Canonical's product offerings and educational material creatively, from bare metal, AI, Kubernetes to chats on diversity and CSR

FAQs

Do we support remote work?

Yes, Canonical has been a fully remote working environment since 2004.

Is this position suitable for someone without prior experience in communications?

Yes, this is an entry-level role, and we are looking for someone who is driven to learn and improve, even if they do not have prior experience in the field.

What kind of skills are necessary for this role?

The ideal candidate should have an understanding of best practices for communications in tech, proficiency with social media platforms, strong interpersonal skills, and excellent verbal and written communication skills.

Will I have opportunities for professional development?

Yes, you will have access to a personal learning and development budget of $2,000 per annum.

Is there a requirement for travel in this role?

Yes, there is a willingness to travel up to four times a year for internal or external events.

What benefits does Canonical offer in addition to competitive pay?

Canonical offers annual compensation reviews, recognition rewards, annual holiday leave, parental leave, an Employee Assistance Programme, and opportunities for travel to meet colleagues.

Do you provide any support for mental health and wellness?

Yes, Canonical provides an Employee Assistance Programme to support team members' mental health and wellness.

How does Canonical ensure diversity in its hiring process?

Canonical is committed to fostering a workplace free from discrimination and values diversity of experience, perspectives, and backgrounds in their hiring process.

Is experience with project management tools required for this role?

While not required, experience with project management tools like Jira is considered an advantage.

What type of campaigns will I be involved in as a communications specialist?

You will be involved in developing and executing campaigns related to product launches, integrated campaigns, webinar series, industry announcements, and core content.

Enterprise open source, secured and delivered by the publisher of Ubuntu.

Technology
Industry
501-1000
Employees
2004
Founded Year

Mission & Purpose

Canonical is a technology company known for developing and supporting Ubuntu, a popular open-source operating system. The company focuses on providing reliable, secure, and cost-effective solutions for cloud computing, IoT, and containers. By leveraging open-source technologies, Canonical aims to enable innovation and digital transformation for businesses and developers worldwide. The company is committed to ensuring high performance and scalability, promoting the adoption of open-source software, and fostering a global community of users and contributors.

Benefits

  • Remote working

    Canonical has been a fully distributed organisation since its origin in 2004. Digital collaboration allows us to enjoy our home environment and work with the best in the world in our domain. We meet each other at least twice per year during in-person sprints to nurture cross-team relationships.

  • We build trust

    Zero commute means more time for the things you enjoy. At the same time, we have very high expectations of commitment and independent execution. We invest in people who are self-driven, motivated and highly organised. We take our responsibility for the most critical elements of open infrastructure very seriously, and we are committed to quality in every aspect of our product and services.

  • We engineer excellence

    We aspire to lead on the global stage. There’s no other way to describe it than hard work, hard challenges and hard competition. You will need to show that you can compete in deeply challenging intellectual fields. Your colleagues are aiming for the top, and they depend on you to set the same standard in your area of responsibility. That’s tough but incredibly satisfying. We value those who take ownership of their area and take opportunities to be exceptional.

  • We travel

    We optimise our team structure for time zone overlap. Collaboration and inspiration takes time to fully develop but leadership at Canonical means building cross-team relationships. We nurture those relationships through regular global summits which bring diverse teams or their leaders together. We host these events around the world to discover great places to explore and appreciate in the process. Team events have taken place in Vancouver, Brugge, New York, Budapest, Orlando, Cape Town, Warsaw, Seoul, Paris, Portland, Lyon, London, Toronto and many more.