EPR Programme Office Manager

Great Western Hospitals NHS Foundation Trust

Sep 6

Job
Full-time
Senior & Expert Level
Bath

AI generated summary

You should have extensive PMO experience, strong governance skills, stakeholder management abilities, and expertise in project management methodologies like MSP® and PRINCE2®.
You will manage an IT programme, provide progress reports, oversee quality and risks, communicate with stakeholders, manage budgets, and support recruitment and project delivery.

Requirements

- Are you looking for your next challenge?
- Are you exactly the person we are looking for?
- Applications are welcome from experienced, enthusiastic, professional candidates who want to join our Digital Team in this role as a Digital Transformation Project Office Manager.
- You will be a highly visible within the role working closely with the EPR Programme Director, Programme Leadership Team, and Programme Board.
- The post holder will use their extensive programme management office experience to manage the PMO functions across a range of strategic activities spanning multiple organisations.
- You will provide governance, support, and control across the Shared EPR Programme.
- Working with internal and external stakeholders, you will help drive the success of the programme.
- You will develop good working relationships with Trust and Programme Executive leadership, the central Programme team and programme/project managers across the shared EPR landscape.
- This post holder will work with colleagues across Bath and North East Somerset, Swindon and Wiltshire (BSW) partnership.
- As a Programme Office Manager, you will monitor controls on the programme’s work streams in liaison with Work Stream Leads.
- Maintain oversight of work stream interdependencies, expenditure, risks, and issues.
- Lead on programme reporting, ensuring that both the AHA and the three Trusts report effectively through governance frameworks.
- Assist with co-ordination of procurements and management of external supplier relationships in collaboration procurement and programme leads.
- Our STAR values are at the heart of everything we do.
- Act as Programme Office Manager for a major IT programme comprising of multiple related IT projects directed toward strategic business and other organisational objectives across the whole of the Trust’s activities.
- Provide regular progress reports, including dealing with complex analysis and data, and identifying any issues requiring resolution.
- Support thinking on leading edge digital programmes to enable better clinical care and patient outcomes.
- Ensure conflicts between programme and project requirements are escalated and resolved based on organisational priorities and capacity.
- Be responsible for programme quality and embed quality processes into the programme from the outset.
- Put in place the governance and operational working practices of the programme team.
- Work closely with the Quality Assurance as necessary.
- Ensure timely and consistent communication to stakeholders on progress, impacts, and changes associated with management of the programme/project.
- Participate in programme and project reviews to reflect senior level support, leadership, and involvement.
- Be the owner and manager of Risks and Issues Logs at programme level.
- Embed a risk management process into the programme from the outset.
- Identify issues and initiate corrective action as necessary and thus manage the risks to the programme’s successful outcome.
- Represent the IT Department at senior level project-related meetings.
- Provide written and verbal commentary updates which can be highly complex of relevant projects and programmes.
- Ensure contracts developed for new systems being implemented comply with the current NHS standards.
- Provide input and direction to their completion.
- Ensure that project budgets are adequately managed and spend recorded, and agreed with the relevant Finance lead.
- Provide input and support where necessary.
- Provide management oversight of project budgets, including monthly reporting where appropriate.
- Provide management oversight of project benefits and ensure benefits realisation is undertaken and handed over.
- Ensure that standard project management software tools and methodologies (particularly MSP® and PRINCE2®) are applied appropriately to ensure efficient management of progress.
- Ensure that appropriate governance arrangements exist for all main projects in the team’s portfolio.
- Support in the recruitment of additional staff needed to deliver project-related activity.
- Provide support to others as necessary.
- Be responsible for delivering against the overall design and plan of the specified programme.
- Provide IT project management expertise within the team.
- Carry out other duties as may be required by the Director of IT and/or Programme Board.

Responsibilities

- Act as Programme Office Manager for a major IT programme comprising of a multiple related IT projects directed toward strategic business and other organisational objectives across the whole of the Trust’s activities
- Provide regular progress reports, including dealing with complex analysis and data, and identifying any issues requiring resolution
- Support thinking on leading edge digital programmes to enable better clinical care and patient outcomes
- Ensures conflicts between programme and project requirements are escalated and resolved based on organisational priorities and capacity
- Be responsible for programme quality and embed quality processes into the programme from the outset and put in place the governance and operational working practices of the programme team. Work closely with the Quality Assurance as necessary
- Ensure timely and consistent communication to stakeholders on progress, impacts, and changes associated with management of the programme/project
- Participate in programme and project reviews to reflect senior level support, leadership, and involvement
- Be the owner and manager of Risks and Issues Logs at programme level. Embed a risk management process into the programme from the outset. Identify issues and initiate corrective action as necessary and thus manage the risks to the programme’s successful outcome
- Represent the IT Department at senior level project-related meetings, providing written and verbal commentary updates which can by highly complex of relevant projects and programmes
- Ensure contracts developed for new systems being implemented comply with the current NHS standards, providing input and direction to their completion
- Ensure that project budgets are adequately managed and spend recorded, and agreed with the relevant Finance lead, providing input and support where necessary
- Provide management oversight of project budgets, including monthly reporting where appropriate
- Provide management oversight of project benefits and ensure benefits realisation is undertaken and handed over
- Ensure that standard project management software tools and methodologies (particularly MSP® and PRINCE2®) are applied appropriately to ensure efficient management of progress, and that appropriate governance arrangements exist for all main projects in the team’s portfolio
- Support in the recruitment of additional staff needed to deliver project-related activity, providing support to others as necessary
- Be responsible for delivering against the overall design and plan of the specified programme providing IT project management expertise within the team
- Carry out other duties as may be required by the Director of IT and/or Programme Board.

FAQs

What is the main role of the EPR Programme Office Manager?

The main role of the EPR Programme Office Manager is to manage the PMO functions across a range of strategic activities related to the Shared EPR Programme, ensuring governance, support, and control while collaborating with various internal and external stakeholders.

What qualifications or experience are needed for the role?

Candidates should have extensive programme management office experience, along with a strong background in digital transformation and project management methodologies, particularly MSP® and PRINCE2®.

Who will the successful candidate collaborate with in this role?

The successful candidate will work closely with the EPR Programme Director, Programme Leadership Team, Programme Board, and other programme/project managers across the shared EPR landscape in the BSW partnership.

What are the key responsibilities of the EPR Programme Office Manager?

Key responsibilities include monitoring programme work streams, providing progress reports, managing risks and issues, ensuring quality governance processes, maintaining communication with stakeholders, overseeing project budgets, and coordinating with external suppliers.

What values does the organization prioritize?

The organization prioritizes the STAR values: Service, Teamwork, Ambition, and Respect, which guide their approach to patient care and colleague interactions.

Is prior experience with similar projects required?

Yes, applicants should possess experience in managing major IT programmes and related projects, particularly in a healthcare setting.

How does the role support the management of risks and issues?

The EPR Programme Office Manager will be responsible for owning and managing Risks and Issues Logs at the programme level, embedding a risk management process from the outset, and initiating corrective actions as necessary.

What kind of communication will be involved in this position?

The role will involve ensuring timely and consistent communication to stakeholders regarding progress, impacts, and changes associated with the management of the programme/project.

What tools and methodologies should the Programme Office Manager be familiar with?

The Programme Office Manager should be familiar with standard project management software tools and methodologies, specifically MSP® and PRINCE2®, to ensure effective management of projects.

Are there opportunities for team expansion?

Yes, the Programme Office Manager will support in the recruitment of additional staff needed to deliver project-related activities.

Great Western Hospitals NHS Foundation Trust

Together we are Great

Science & Healthcare

Industry

5001-10,000

Employees

2006

Founded Year

Mission & Purpose

Great Western Hospitals NHS Foundation Trust operates several hospitals and healthcare services in the Swindon area. Their mission is to provide exceptional care and improve health outcomes for their community. They are dedicated to delivering high-quality, patient-centered services, ensuring that care is accessible, effective, and tailored to the needs of individuals within their catchment area.