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ERP System Administrator

  • Job
    Full-time
    Mid, Senior & Expert Level
  • Birmingham

AI generated summary

  • You must have expertise in ERP systems, strong technical skills, problem-solving abilities, and experience in system administration to manage and optimize business processes effectively.
  • You will manage and maintain the ERP system, ensure data integrity, troubleshoot issues, support users, and implement system updates and enhancements to optimize functionality.

Requirements

  • Proficient in system use (preferably Oracle Fusion), to apply configuration in a complex application.
  • Experience of applying policy and be able to develop procedures and improvements.
  • Strong team working skills with experience of delivering as part of a team.
  • Customer orientated approach to interpreting and resolving user queries.
  • Keen to learn and develop your knowledge and areas of responsibility.

Responsibilities

  • What you’ll be leading on
  • - Grant and manage system access to company employees in accordance with policy; thus enabling users to perform the functions relating to their role whilst maintaining system security.
  • - Shared responsibility for answering a wide range of user queries and requests, offering efficient help to customers.
  • - Maintain effective working relationship with Fusion Subject Matter Experts and key business teams.
  • - Take responsibility for specific functions within the team, and be seen as the lead in that area of work.
  • - Perform a variety of housekeeping and ad-hoc tasks, contributing to team processes and continuous improvement. Ensure accurate application of configuration improvements/enhancements through test environments and into production.

FAQs

What is the job title for this position?

The job title for this position is ERP System Administrator.

Where is the ERP System Administrator role based?

The role can be based in either Birmingham or Leeds, with a requirement to attend the office 2 days per week as part of a hybrid working approach.

What ERP system will the administrator be managing?

The administrator will be managing the National Highways Oracle Fusion ERP and HCM Cloud, along with associated systems.

What main responsibilities will the ERP System Administrator have?

The main responsibilities include granting and managing system access, acting as first line support for user issues, maintaining effective relationships with Subject Matter Experts, ensuring accurate application of configuration improvements, and contributing to continuous improvement efforts.

What skills or experience are required for this position?

The ideal candidate should be proficient in system use (preferably Oracle Fusion), have experience applying policy and developing procedures, possess strong team working skills, and have a customer-oriented approach to resolving user queries.

What types of tasks will the ERP System Administrator perform?

The administrator will perform system configuration, respond to user queries, manage access control, maintain relationships with business teams, and conduct housekeeping and ad-hoc tasks.

Is there an opportunity for professional development in this role?

Yes, the role emphasizes learning and developing knowledge and areas of responsibility, contributing to personal and professional growth.

Who should be contacted for more information about the role?

To request a copy of the role profile or for more information, interested individuals should contact hrhighwaysengland@mailgc.cx.ukg.oraclecloud.com quoting reference number #5521.

Looking after England's motorways and major roads

Transportation
Industry
1001-5000
Employees
2015
Founded Year

Mission & Purpose

National Highways (formerly known as Highways England) is a government-owned company responsible for operating, maintaining, and improving major highways and road networks in England. They manage over 4,300 miles of motorways and major A-roads, ensuring safety, efficiency, and reliability in the transport infrastructure. National Highways' ultimate mission is to provide a world-class road network that supports economic growth, connects communities, and enhances the travel experience for road users. Their purpose lies in improving road safety, reducing congestion, and delivering sustainable transport solutions, thereby contributing to the economic prosperity and well-being of the nation. By focusing on strategic road investments and delivering infrastructure projects, National Highways aims to create a modern, resilient, and integrated road network that serves the needs of businesses, commuters, and travellers, and promotes a greener and more accessible transport system for the UK.

Culture & Values

  • Safety

    No harm or negative impact to well-being should come to the public, National Highways' people and the environment through the management and use of data.

  • Ethical Integrity

    All data is considered in relation to the people it may represent and impact and treated with due consideration to their rights.

  • Passion

    National Highways understands the limitations of data and understands how the dataset came to be. National Highways takes its sources, collection circumstances and biases into account and makes sure data is fit for purpose.

  • Ownership

    Responsibility for the ethical use of data is shared by all its people. This applies to the full information lifecycle. National Highways works to achieve the shared goal of delivering value to the public.

  • Teamwork

    Leveraging the team, National Highways and their Suppliers work together to use data ethically.

Benefits

  • A pension scheme with generous employer contributions

  • Life assurance

  • Leave entitlement up to 31 days

  • Access to performance related pay

  • Great deals, discounts and cashback offers from well-loved retailers

  • Flexible working arrangements (subject to business need)

  • Season ticket loans and Oyster Card credit loans which can be repaid through salary