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ESIS Professional Associate, WC

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Chubb

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
  • Portland

AI generated summary

  • You need a degree or equivalent, knowledge of insurance, basic claims handling, Microsoft skills, strong communication, customer focus, and an adjuster’s license (or the ability to obtain one).
  • You will investigate claims, gather statements, evaluate liability, prepare reports, set reserves, settle claims, inform parties of decisions, and assist in trial preparations.

Requirements

  • Bachelor’s/Master’s degree or equivalent experience.
  • Knowledge of insurance industry
  • Basic knowledge of claims handling concepts, practices, and procedures
  • Basic Microsoft Word, Excel, and Outlook
  • Analytical, Detailed Oriented
  • Customer focus – responsive with an appropriate sense of urgency
  • Strong Communication Skills - including the ability to listen effectively; to confidently and diplomatically express opinions and voice concerns with other team members
  • An applicable resident or designated home state adjuster’s license is required for ESIS Field Claims Adjusters. Adjusters that do not fulfill the license requirements will not meet ESIS’s employment requirements for handling claims. ESIS supports independent self-study time and will allow up to 4 months to pass the adjuster licensing exam.

Responsibilities

  • Under close supervision, receives assignments and reviews claim and policy information to provide background for investigation and may determine the extent of the policy’s obligation to the insured depending on the line of business.
  • Contacts, interviews and obtains statements (recorded or in person) from insureds, claimants, witnesses, physicians, attorneys, police officers, etc. to secure necessary claim information.
  • Evaluates facts supplied by investigation to determine extent of liability of the insured, if any, and extend of the company’s obligation to the insured under the policy contract.
  • Prepares reports on investigation, settlements, denials of claims, individual evaluation of involved parties etc.
  • Set reserves within authority limits and recommends reserve changes to Team Leader.
  • Reviews progress and status of claims with Team Leader and discusses problems and suggested remedial actions.
  • Prepares and submits to Team Leader unusual or possible undesirable exposures.
  • Assists Team Leader in developing methods and improvements for handling claims.
  • Settles claims promptly and equitably.
  • Obtains releases, proofs of loss or compensation agreements and issues company drafts in payments for claims.
  • Inform claimants, insureds/customers or attorney of denial of claim when applicable.
  • May assist Team Leader and company attorneys in preparing cases for trial by arranging for attendance of witnesses and taking statements. Continues efforts to settle claims before trial.
  • Participates in claim file reviews and audits with customer/insured and broker.
  • Administers benefits timely and appropriately. Maintains control of claim’s resolution process to minimize current exposure and future risks.

FAQs

What is the job title for this position?

The job title is ESIS Professional Associate, WC (Workers' Compensation).

What qualifications are required for this position?

A Bachelor’s or Master’s degree or equivalent experience is required for this position.

Is there any hands-on training involved in this role?

Yes, this position includes hands-on business training and interactive instruction necessary for developing a successful Workers’ Compensation Claims Professional Associate.

What are the major responsibilities of this role?

Major responsibilities include investigating claims, contacting and interviewing relevant parties, evaluating liability, preparing reports, setting reserves, and administering benefits timely and appropriately.

Is a state adjuster’s license necessary for this position?

Yes, an applicable resident or designated home state adjuster’s license is required. ESIS supports self-study time and provides a period of up to 4 months to pass the licensing exam.

What is the pay range for this position?

The pay range for this role is between $60,700 to $105,900, depending on the applicant's skills and other factors.

Are there benefits associated with this job?

Yes, the role is eligible for a comprehensive benefits package, including participation in a discretionary annual incentive program.

What skills are necessary for this role?

Necessary skills include knowledge of the insurance industry, basic claims handling concepts, proficiency with Microsoft Word, Excel, and Outlook, analytical skills, attention to detail, customer focus, and strong communication skills.

Is there an opportunity for career growth in this position?

Yes, there is an opportunity for career advancement in a collaborative environment that values integrity and growth.

Does Chubb promote equal employment opportunity?

Yes, Chubb is committed to equal employment opportunity and prohibits all unlawful discrimination, harassment, and retaliation.

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Chubb

The world's largest publicly traded property and casualty insurance company

Finance
Industry
10,001+
Employees
1882
Founded Year

Mission & Purpose

Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs 31,000 people worldwide.