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ETF - Fund Servicing Analyst

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JP Morgan Chase & Co.

1mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Data
    Banking & Finance
  • Dublin

AI generated summary

  • You need strong analytical skills, client management experience, ETF servicing background, adaptability, effective communication, and the ability to thrive in fast-paced, cross-functional teams.
  • You will manage ETF lifecycle processes, monitor cash receipts and collateral, analyze PCF, resolve client inquiries, foster relationships, drive efficiencies, support new initiatives, and collaborate on product development.

Requirements

  • Excellent analytical & problem solving skills.
  • Ability to complete multiple tasks accurately and in a timely manner.
  • A strong team player with an ability to work in teams distributed across the globe, ability to influence across multiple teams.
  • Proven experience in delivering on commitment to clients - ability to interact efficiently with Clients and effectively manage client expectations.
  • Experience in dealing with complex, demanding client organizations and an ability to develop strong client relationships.
  • Ability to move initiatives forward in a cross-functional and matrixed operations organizational model.
  • Adaptability to a fast paced, consistently changing environment.
  • Strong written and verbal communication skills with complimentary presentation skills.
  • ETF servicing experience – the successful candidate will have ETF servicing experience in operations, client service, fund accounting or custody.

Responsibilities

  • Manage & monitor the end to end ETF Lifecycle from order placement to settlement of burst transactions.
  • Monitor incoming cash receipts on ETF orders.
  • Manage incoming/outgoing collateral on ETF orders.
  • Portfolio Composition File (PCF) Analysis and Trouble-shooting.
  • Research and resolve client inquiries regarding trade and settlement activities in a timely manner.
  • Build relationships with J.P. Morgan’s Global ETF Clients, Authorized Participants and External Vendors.
  • Maintain an excellent and interactive relationship with internal partners including Client Services, Custody, Fund Accounting & Global ETF Team.
  • Drive efficiencies and process improvements within the team.
  • Oversee management reporting and efficiency metrics.
  • Support new business initiatives & Authorized Participant on-boards.
  • Work closely with Product development and Technology to ensure successful development and implementation of new products and product enhancements.

FAQs

What is the main responsibility of an ETF - Fund Servicing Analyst?

The main responsibility is to manage and monitor the end-to-end ETF lifecycle, including order placement and settlement of transactions, while providing dedicated support to clients.

What qualifications are preferred for this position?

Preferred qualifications include ETF servicing experience in operations, client service, fund accounting, or custody.

What key skills are required for this job?

Required skills include excellent analytical and problem-solving abilities, strong communication skills, the ability to manage multiple tasks, and the capacity to work effectively in a global team.

Who does the ETF - Fund Servicing Analyst collaborate with?

The analyst collaborates with J.P. Morgan’s Global ETF Clients, Authorized Participants, external vendors, as well as internal teams such as Client Services, Custody, Fund Accounting, and the Global ETF Team.

What does the job entail in terms of client interaction?

The job entails research and resolution of client inquiries regarding trade and settlement activities, as well as developing strong relationships with clients and managing their expectations.

Is experience in the financial sector required for this role?

While direct experience in ETF servicing is preferred, candidates should have proven experience in delivering commitments to clients and managing client relationships.

What type of environment can candidates expect to work in?

Candidates can expect to work in a fast-paced, consistently changing environment that requires adaptability and collaboration across various teams.

What opportunities for professional development does this role offer?

The role offers opportunities to support new business initiatives, collaborate on product development and enhancements, and drive efficiencies and process improvements.

Is diversity and inclusion valued in this role?

Yes, J.P. Morgan values diversity and inclusion highly and recognizes the strength that diverse talents bring to the workforce.

How does J.P. Morgan support its employees' needs?

J.P. Morgan makes reasonable accommodations for employees’ religious practices, beliefs, and needs related to mental health or physical disabilities.

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JP Morgan Chase & Co.

Finance
Industry
10,001+
Employees
2000
Founded Year

Mission & Purpose

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. © 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.

Benefits

  • Healthcare and Insurance Plans

    Our employees are entitled to a variety of healthcare insurance plans, ranging from medical, dental and vision, to life and accident, disability, before-tax spending accounts, and group legal services.

  • Wellness Programs

    We are committed to providing employees with exceptional care — including arranging wellness screenings and assessment as well as access to health coaches, counseling, and guidance services for our employees.

  • Employee Programs

    Programs offered to eligible employees include parental leave, back-up child care services, flexible work options, matching gifts, discounts on banking services, electronics, arts and entertainment, fitness programs, travel and more.

  • Family Care

    We know how important your family's health is to you so we offer a variety of healthcare packages that cover you and your partner, your children and your parents.

  • Hybrid Working Model

    Dependent on the needs of the business and the nature of the role, JPMorgan Chase offers a hybrid work model for some roles, with at least three days on-site.