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EUC Exchange Admin - SRE Level 1

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Pitney Bowes

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Software Engineering
    IT & Cybersecurity
  • Pune

AI generated summary

  • You need 5+ years of Exchange/Outlook experience, deep troubleshooting skills, PowerShell, Exchange migrations, O365 security knowledge, and strong AD/DNS understanding. English proficiency is essential.
  • You will manage Exchange Online, handle user accounts and licenses, mitigate SPAM, maintain on-premises servers, configure Azure AD, manage Teams, and oversee compliance activities.

Requirements

  • work experience for Exchange/outlook product over 5 years.
  • support experience for EXO over 5 years.
  • PowerShell, PNP Shell
  • 3+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 1+ year(s) technical support, technical consulting experience, or information technology experience
  • Deep understanding in Exchange architecture
  • Deep troubleshooting skills with Exchange
  • Experience with Exchange 2010, 2013 and 2016
  • Experience with Windows Server 2012 and 2016
  • Design, administration and, or support experience with Exchange On-Premise and Exchange Online environments
  • Experience with Migrations to Exchange On Premise to Exchange Online
  • Troubleshooting skills with Exchange Transport and Client Access
  • Troubleshooting experience with Devices syncing.
  • Experience with Exchange Disaster Recovery scenarios
  • Deep understanding of Active Directory and DNS
  • O365 Security and Compliance related technologies (eDiscovery, DLP, ATP, OCAS, etc.)
  • Microsoft Office applications and Outlook 2010, 2013, 2016
  • Microsoft Office 365 and, or Exchange on-premises servers administration (2007, 2010, 2013, 2016)
  • Windows Server concepts and administration (Active Directory, Group Policy Management, Networking)
  • Networking (HTTP, DNS, TCP, IP)
  • Outlook for iOS, Outlook for Android, and Outlook for Mac
  • English Language: confident in reading, writing and speaking.

Responsibilities

  • Exchange Online Management: Administer the configuration, maintenance, and optimization of Exchange Online, including mailbox management, distribution groups, and transport rules. Manage user accounts, permissions, and licenses. Implement and manage email archiving and retention policies to meet compliance requirements. Assist in the design and implementation of future-state Exchange environment. Responsible to provide required system reporting (audit, performance, etc). Provide problem resolution, root cause analysis, management, and documentation of messaging related issues. Work closely with global Admin and manage retention policy between the user and shared mailboxes.
  • Proofpoint Integration: Collaborate with the security team to integrate Proofpoint for advanced email security, threat detection, and data loss prevention.
  • SPAM and Phishing Mitigation: Proactively address SPAM, phishing, and malicious emails, ensuring a secure email environment.
  • On-Premises Exchange Management: Maintain on-premises Exchange servers (2010/13/16/2019) in a hybrid setup, ensuring seamless communication between cloud and on-premises mailboxes.
  • Azure AD Connect: Configure and manage Azure AD Connect for directory synchronization.
  • Teams Management: Team App management Team Access management.
  • M365 License Management: Managing different types of accounts like user/service/admin and their licenses.
  • Compliance Management: eDiscovery activities PST Archival management OneDrive Access controls.

FAQs

What is the job title for this position?

The job title is EUC Exchange Admin - SRE Level 1.

What primary responsibilities will I have as an Exchange Administrator?

As a Microsoft 365 Exchange Administrator, you will manage and optimize email communication systems, ensure security and compliance, support Microsoft 365 services, administer Exchange Online, and maintain on-premises Exchange servers.

What qualifications are preferred for this role?

Preferred qualifications include over 5 years of experience with Exchange/Outlook products and support for Exchange Online, as well as proficiency in PowerShell and PNP Shell.

What experience is required for this role?

Required experience includes 3+ years in technical support or related fields, or a Bachelor's Degree in Computer Science, IT, or a related field with at least 1 year of technical support experience, along with a deep understanding of Exchange architecture.

What types of Exchange environments will I be working with?

You will work with both Exchange Online and on-premises Exchange servers in a hybrid setup, including versions 2010, 2013, 2016, and 2019.

Will I be collaborating with other teams?

Yes, you will collaborate with the security team to integrate email security solutions like Proofpoint and work closely with global administrators on policy management.

What type of license management will be involved?

You will manage different types of accounts, including user, service, and admin accounts, as well as their respective licenses within the M365 environment.

Is experience with migrations to Exchange Online required?

Yes, experience with migrations from on-premises Exchange to Exchange Online is required.

What language skills are necessary for the role?

Proficiency in the English language, including reading, writing, and speaking, is required.

Are there growth opportunities available within the company?

Yes, the company provides opportunities for career growth and development within an inclusive environment that encourages diverse perspectives and ideas.

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Pitney Bowes

Global Shipping and Mailing Company

Technology
Industry
10,001+
Employees
1920
Founded Year

Mission & Purpose

Pitney Bowes (NYSE:PBI) is a global shipping and mailing company that provides technology, logistics, and financial services to more than 90 percent of the Fortune 500. Small business, retail, enterprise, and government clients around the world rely on Pitney Bowes to reduce the complexity of sending mail and parcels.