Logo of Huzzle

Home

Matches

Explore

Manage

EUC SRE 1

image

Pitney Bowes

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Software Engineering
    IT & Cybersecurity
  • Pune

AI generated summary

  • You need 5+ years in Exchange/Outlook, EXO support, PowerShell, deep Exchange knowledge, migration experience, and strong troubleshooting skills. Familiarity with O365 security is essential.
  • You will manage Exchange Online, configure Proofpoint, mitigate email threats, maintain on-premises Exchange, oversee Azure AD Connect, handle M365 licenses, and ensure compliance activities.

Requirements

  • work experience for Exchange/outlook product over 5 years.
  • support experience for EXO over 5 years.
  • PowerShell, PNP Shell
  • 3+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 1+ year(s) technical support, technical consulting experience, or information technology experience
  • Deep understanding in Exchange architecture
  • Deep troubleshooting skills with Exchange
  • Experience with Exchange 2010, 2013 and 2016
  • Experience with Windows Server 2012 and 2016
  • Design, administration and, or support experience with Exchange On-Premise and Exchange Online environments
  • Experience with Migrations to Exchange On Premise to Exchange Online
  • Troubleshooting skills with Exchange Transport and Client Access
  • Troubleshooting experience with Devices syncing.
  • Experience with Exchange Disaster Recovery scenarios
  • Deep understanding of Active Directory and DNS
  • O365 Security and Compliance related technologies (eDiscovery, DLP, ATP, OCAS, etc.)
  • Microsoft Office applications and Outlook 2010, 2013, 2016
  • Microsoft Office 365 and, or Exchange on-premises servers administration (2007, 2010, 2013, 2016)
  • Windows Server concepts and administration (Active Directory, Group Policy Management, Networking)
  • Networking (HTTP, DNS, TCP, IP)
  • Outlook for iOS, Outlook for Android, and Outlook for Mac
  • English Language: confident in reading, writing and speaking.

Responsibilities

  • Exchange Online Management: Administer the configuration, maintenance, and optimization of Exchange Online, including mailbox management, distribution groups, and transport rules. Manage user accounts, permissions, and licenses. Implement and manage email archiving and retention policies to meet compliance requirements. Assist in the design and implementation of future-state Exchange environment. Responsible to provide required system reporting (audit, performance, etc). Provide problem resolution, root cause analysis, management, and documentation of messaging related issues. Work closely with global Admin and manage retention policy between the user and shared mailboxes.
  • Proofpoint Integration: Collaborate with the security team to integrate Proofpoint for advanced email security, threat detection, and data loss prevention.
  • SPAM and Phishing Mitigation: Proactively address SPAM, phishing, and malicious emails, ensuring a secure email environment.
  • On-Premises Exchange Management: Maintain on-premises Exchange servers (2010/13/16/2019) in a hybrid setup, ensuring seamless communication between cloud and on-premises mailboxes.
  • Azure AD Connect: Configure and manage Azure AD Connect for directory synchronization.
  • Teams Management: Team App management. Team Access management.
  • M365 License Management: Managing different types of accounts like user/service/admin and their licenses.
  • Compliance Management: eDiscovery activities. PST Archival management. OneDrive Access controls.

FAQs

What experience is required for the EUC SRE 1 position?

The position requires 3+ years of technical support, technical consulting experience, or information technology experience, or a Bachelor's Degree in Computer Science, Information Technology (IT), or a related field along with 1+ year of technical support or consulting experience.

Is knowledge of PowerShell necessary for this role?

Yes, experience with PowerShell and PNP Shell is preferred for this position.

What are the main responsibilities of this role concerning Exchange Online?

The main responsibilities include administering, maintaining, and optimizing Exchange Online, managing user accounts and permissions, implementing email archiving and retention policies, providing system reporting, and resolving messaging-related issues.

Will I be working with on-premises Exchange servers as well?

Yes, you will maintain on-premises Exchange servers (2010/2013/2016/2019) in a hybrid setup, ensuring seamless communication between cloud and on-premises mailboxes.

What level of proficiency in the English language is required for this role?

Candidates must be confident in reading, writing, and speaking English.

Are there specific compliance-related responsibilities in this position?

Yes, the role includes eDiscovery activities, PST archival management, and managing OneDrive access controls.

Is there an opportunity for career growth within the company?

Yes, Pitney Bowes provides opportunities for growth and development as well as an inclusive environment that encourages diverse perspectives.

What platforms will I need to be familiar with for this job?

Familiarity with Microsoft Office applications and Outlook 2010, 2013, 2016, Microsoft Office 365, and Windows Server administration is required.

Are there specific troubleshooting skills needed for this role?

Yes, deep troubleshooting skills with Exchange are required, along with experience in diagnosing and resolving issues related to Exchange Transport and Client Access.

What is the company's stance on diversity and inclusion?

Pitney Bowes values diversity and inclusiveness in the workplace and encourages “Blind Applications” to remove unconscious biases from the hiring process.

image

Pitney Bowes

Global Shipping and Mailing Company

Technology
Industry
10,001+
Employees
1920
Founded Year

Mission & Purpose

Pitney Bowes (NYSE:PBI) is a global shipping and mailing company that provides technology, logistics, and financial services to more than 90 percent of the Fortune 500. Small business, retail, enterprise, and government clients around the world rely on Pitney Bowes to reduce the complexity of sending mail and parcels.