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EV Customer Advisor

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Arnold Clark

3mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Dunfermline, +2

AI generated summary

  • You should have strong telephone sales skills, excellent communication, IT literacy, experience in sales, attention to detail, and a proactive attitude, with the ability to work under pressure.
  • You will handle sales inquiries, make outbound calls to clients, build EV charging solutions, advise on pricing, identify opportunities, and collaborate with team members to meet targets.

Requirements

  • Telephone sales and presentations skills
  • Excellent communication skills with the ability to communicate confidently and effectively
  • IT literate
  • Experience dealing with both domestic and commercial sales
  • The ability to work well under pressure and deliver work to tight deadlines
  • The ability to work on your own initiative and as part of a wider team
  • Great attention to detail
  • Proactive and can-do attitude

Responsibilities

  • Dealing with internal domestic and commercial sales enquiries via telephone, email and face to face.
  • Outbound calls to existing customers to discuss further support/opportunities.
  • Building a pipeline of opportunities with clients to design, build and install EV charging infrastructure.
  • Advising customers of all pricing plans and installation options available.
  • Creating bespoke solutions for potential customers and presenting them effectively.
  • Identifying brand development and sales opportunities.
  • Helping to create and deliver achievable targets and objectives.
  • Liaising with key personnel in the business.

FAQs

What is the salary for the EV Customer Advisor position?

The salary for the EV Customer Advisor position is £23,000 plus commission and benefits.

What type of employment is this role?

This role is a permanent position.

Where is the location of the job?

The job is based in East Kilbride at our Bumblebee EV office.

What are the working hours for this role?

The working hours are full-time, Monday to Friday, from 8.30am to 5pm.

What are the benefits offered with this position?

Benefits include 33 days’ holiday, a contributory pension scheme, private medical insurance, maternity and paternity packages, and generous retail discounts.

What experience is required for the position?

The position requires telephone sales experience and the ability to handle both domestic and commercial sales.

What skills are essential for the EV Customer Advisor role?

Essential skills include excellent communication skills, IT literacy, attention to detail, and the ability to work well under pressure.

What kind of career growth opportunities are available?

There are opportunities for career growth within the company as part of the Arnold Clark and Bumblebee journey.

Is diversity and inclusion valued at Arnold Clark?

Yes, Arnold Clark is committed to creating a diverse and inclusive workplace and values the contributions of all employees.

Are there any discounts available for employees?

Yes, employees are entitled to discounts on new and used vehicles and various retail discounts.

Are references and background checks required for employment?

Yes, employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure checks.

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Arnold Clark

So much more than the showroom floor.

Manufacturing & Electronics
Industry
10,001+
Employees
1954
Founded Year

Mission & Purpose

Arnold Clark is a company operating in the automotive industry, specialising in the sale and rental of new and used vehicles. The company's primary focus is on providing a wide range of cars from various manufacturers to cater to different customer preferences and needs. Arnold Clark's overarching goal is to be a leading and customer-focused automotive retailer, offering a diverse selection of vehicles and associated services such as financing and after-sales support. Their purpose centres around meeting the mobility needs of individuals and businesses, delivering quality vehicles and services with a commitment to customer satisfaction. Through their extensive network of dealerships, Arnold Clark aims to provide accessible and reliable transportation solutions to the communities they serve.

Culture & Values

  • Family

  • Communication

  • Progression

  • Community

  • Recognition

Benefits

  • 33 Days Holiday Allowance

  • Flexible Working Approaches

  • Sick Pay Entitlement

  • Private Health Care

  • Pension Scheme

  • Life Assurance Scheme

  • Maternity and Paternity Cover