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Events Administrator

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House of Commons

13d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    People, HR & Administration
  • London
  • 4hrs left

AI generated summary

  • You must prioritize tasks, solve issues flexibly, build positive relationships, and deliver excellent customer service while upholding equality, diversity, and inclusion principles.
  • You will handle admin tasks, manage inquiries, coordinate meetings, prioritize business issues, and generate event documents and invoices in the events management system.

Requirements

  • To be successful in this role you will demonstrate:
  • Ability to prioritise tasks and a high level of organisation. Able to respond to rapidly changing circumstances at short notice and demonstrate flexibility under pressure.
  • Experience of investigating issues, identifying, or developing options and selecting solutions to problems which occur in the role.
  • Ability to create and maintain positive, professional, and trusting working relationships with a wide range of people within and outside of the team to help get business done, upholding the principals of equality, diversity, and inclusion.
  • Experience of delivering excellent customer service, with a good understanding of what this looks like and the ability to meet the needs of different groups and uphold the principles of equality, diversity, and inclusion.

Responsibilities

  • Assist the Events Team with administrative and various research tasks, answering the telephone and managing the team email inbox, acting as first point of contact for customer enquiries, qualifying leads, and progressing clients through the sales process. Liaise effectively and professionally with all contacts, both internally and externally. This may involve disseminating or collating information, or co-ordinating meetings.
  • Understand the importance of key business issues and be able to identify those items that are critical and need to be addressed immediately by the team and those that can wait until a later time or be dealt with by alternative means.
  • Generate and file hire agreements and other documents associated with the event booking process, including invoices and the recording of payments in the events management system.

FAQs

What is the job title for this position?

The job title for this position is Events Administrator.

What is the salary range for the Events Administrator role?

The salary range for the Events Administrator role is £25,970 - £28,361 per annum.

What type of contract is offered for this position?

The contract type offered for this position is permanent.

What is the working pattern for this job?

The working pattern for this job is full-time.

Where is the job located?

The job is located on-site at the Parliamentary Estate.

How many days of leave do employees receive annually?

Employees start with 30 days of annual leave per annum, pro-rata, increasing to 35 days after the first full leave year.

What are some of the benefits offered for this position?

Benefits include a Civil Service pension with an average employer contribution of 27%, access to training and development, flexible working, and an interest-free season ticket loan and bicycle loan.

What would be the primary function of the Events Administrator?

The primary function of the Events Administrator is to provide administrative support to the Private Dining and Events team, with an entry-level insight into event management.

What skills are required for this role?

Required skills include the ability to prioritize tasks, a high level of organization, experience in delivering excellent customer service, and the ability to create and maintain positive professional relationships.

What should candidates submit when applying for the role?

Candidates should submit their CV and a covering letter with a 500-word limit when applying for the role.

When is the closing date for submitting applications?

The closing date for submitting applications is 16th September 2024 at 23:55.

Will interviews be scheduled after the closing date?

Yes, interview dates will be confirmed after the closing date.

Who will the Events Administrator be supporting?

The Events Administrator will be supporting the Member-Hosted Events Manager and the Commercial Events Manager.

Is experience in event management required for this position?

While the role offers insight into event management, it is primarily administrative, and specific experience in event management is not required.

What additional information should candidates review?

Candidates should review the full job description and criteria for more information about the role.

House of Commons

Rooted in history, responding to the present, shaping the future.

Government
Industry
1001-5000
Employees
1327
Founded Year

Mission & Purpose

Welcome to the official House of Commons LinkedIn. The House of Commons is the democratically elected chamber of the UK Parliament. 650 elected Members of Parliament represent constituents across the UK to check and challenge the work of the Government, make and shape effective laws, debate and make decisions on the big issues of the day, and check and approve Government spending. The House of Commons Service provides expert impartial information to Members of Parliament and the public, and provides essential Parliamentary services such as security, estates management, outreach and catering. We value diversity and have Workplace Equality Networks for women, BAME, and LGBT+ employees.

Benefits

  • 30 days annual leave, rising to 35 days after one year

  • Access to a range of flexible working options, where possible

  • A Parliamentary Health and Wellbeing Service, including access to a dedicated Employee Assistance Programme

  • An on-site gym, hairdressers, post office, travel office and cash machines

  • A Defined Contribution Scheme, Partnership, where your benefits are based on contributions and the growth of your pension investment fund. Irrespective of your level of contributions, the House of Lords will pay a minimum of 8% of your salary into your investment fund.