FAQs
What are the main responsibilities of the Events Management Associate?
The Events Management Associate is responsible for managing internal meetings, acting as the single point of contact for clients, engaging event partners, supervising staff, coordinating meetings and events, maintaining communication during the booking process, and ensuring high-touch customer service throughout.
What qualifications are required for this position?
Candidates need a minimum of three years of experience in 5-star hotels, event planning, and food & beverage, along with strong customer service skills, organizational abilities, and flexibility to work in a fast-paced environment. A working knowledge of audio-visual systems and familiarity with the EMS booking system are a plus.
Is this position remote or onsite?
This position is onsite and requires the individual to work five days a week at the Conference Center.
What skills are essential for success in this role?
Strong communication, problem-solving, decision-making skills, and the ability to work under pressure are essential. The candidate should also be highly organized, capable of multi-tasking, and possess a "can-do" attitude to provide excellent customer service.
Will I receive training on the EMS system?
Yes, the position requires mastering the EMS (Event Management System) to detail reservations and review incoming requests; training will be provided as necessary.
Are there opportunities for advancement within this position?
Yes, there are opportunities for career development and advancement within JPMorgan Chase & Co., especially for those who demonstrate strong performance and leadership qualities.
What types of meetings will I be coordinating?
You will be coordinating a variety of internal meetings and events, including annual and recurring committee meetings for JPMC Senior Leadership and various client-centered events.
What are the working hours for this position?
The working hours are flexible and will cover the Conference Center's operational hours, which may vary.
Does the company support diversity and inclusion?
Yes, JPMorgan Chase & Co. is committed to diversity and inclusion and does not discriminate based on any protected attributes. The company values the diverse talents of its workforce.
What kind of benefits does the company offer?
The company offers a competitive total rewards package, including health care coverage, retirement savings plans, tuition reimbursement, mental health support, financial coaching, and more, depending on eligibility.