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Executive Assistant

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ServiceNow

15d ago

  • Job
    Full-time
    Expert Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Atlanta

AI generated summary

  • You need 10+ years supporting VP level, excellent organization, strong communication, a can-do attitude, and proficiency in Office suites and tools like Zoom and Concur, plus experience with confidential materials.
  • You will manage calendars, draft correspondence, arrange travel, optimize leadership time, address organizational issues, assist with new hires, and handle expense reporting.

Requirements

  • 10+ years experience supporting VP level
  • Highly organized with exceptional communication skills and ability to manage a variety of high priority projects from multiple management and professional levels
  • Desire to grow and take on your own projects
  • Professional demeanor and soft-skills
  • Positive and personable can-do attitude
  • Proficient in Zoom, Microsoft Office suites (Word, Excel, PowerPoint, Outlook), Box, Concur and Google Docs
  • Experience handling confidential materials

Responsibilities

  • Schedule appointments, plan meetings, and maintain complex and changing calendars, while working through scheduling roadblocks.
  • Draft and prepare routine and advanced correspondence including emails, presentations and reports. Review outgoing correspondence for accuracy, format consistency, signatures and conformance with executive procedures.
  • Assist leadership and organizations by optimizing usage of time. Make decisions regarding short-term priorities and work activities.
  • Arrange all travel to ensure consistency within company procedures and support organization in obtaining necessary travel documents including Visa/passport, while maintaining Leadership expenses/credit card reconciliation.
  • Identify issues within the organization and initiate or facilitate solutions.
  • Assist internal departments with the setup of new hires.
  • Assist new hires with processes including expense reporting and travel systems and other internal processes and tools. Compile, prepare and process Leadership expenses and credit card reconciliation where needed.

FAQs

What is the primary responsibility of the Executive Assistant role?

The primary responsibility is to support the Global Head - Industry Innovation and Experience by managing appointments, meetings, and a complex calendar, as well as drafting correspondence and assisting with travel arrangements.

What qualifications are required for this position?

The position requires 10+ years of experience supporting VP level, exceptional communication skills, proficiency in tools such as Microsoft Office suites and Google Docs, and the ability to handle confidential materials.

Is there an opportunity for professional growth in this role?

Yes, the role encourages a desire to grow and take on your own projects, providing opportunities for professional development.

What software and tools should candidates be proficient in?

Candidates should be proficient in Zoom, Microsoft Office suites (Word, Excel, PowerPoint, Outlook), Box, Concur, and Google Docs.

What kind of work environment can I expect at ServiceNow?

ServiceNow approaches work with flexibility and trust, offering various work personas that may include flexible, remote, or in-office requirements depending on the nature of the role.

Does ServiceNow provide accommodations for candidates with disabilities?

Yes, ServiceNow strives to create an accessible and inclusive experience and offers reasonable accommodations for candidates who may need assistance with the application process.

Is diversity valued in the hiring process at ServiceNow?

Yes, ServiceNow values inclusivity and encourages candidates from diverse backgrounds to apply, welcoming unique experiences and non-traditional paths.

Are there any specific travel requirements for the Executive Assistant role?

Yes, the role involves arranging all travel in accordance with company procedures, including obtaining necessary travel documents like visas or passports.

Will I be handling confidential materials in this position?

Yes, experience handling confidential materials is a required qualification for this role, emphasizing the importance of discretion and confidentiality.

How does ServiceNow approach equal opportunity in hiring?

ServiceNow is an equal opportunity employer and considers all qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, age, disability, or any other protected category.

A purpose-driven company. Making work, work better for people guides everything we do.

Technology
Industry
10,001+
Employees
2004
Founded Year

Mission & Purpose

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.

Culture & Values

  • Wow our customers

  • Win as a team

  • Create belonging

  • Stay hungry and humble

Benefits

  • Generous family leave

  • Flexible PTO

  • Matched donations

  • 401(k) matching

  • Annual learning stipends

  • Paid volunteer time