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Executive - Hub Operations - Express Logistics

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DP World

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Logistics
    Business, Operations & Strategy
  • Pune

AI generated summary

  • You should be a graduate/post-graduate with 2-3 years of hub shift management experience, capable of handling deliveries and operations, and skilled in efficient communication with branches and vendors.
  • You will manage HUB operations, oversee line haul scheduling, ensure timely shipments, maintain client records, coordinate with teams, and develop vendor relationships while monitoring cash and compliance.

Requirements

  • Any Graduate / Post-Graduate
  • Experience in managing shift in Hub with at least 2-3 years’ experience.
  • Able To Manage Route/Transhipment/Local Deliveries and Operations
  • Able To Communicate to Branches and Vendors Efficiently

Responsibilities

  • Handling HUB Operations for an assigned shift.
  • Planning, Organizing & Monitoring end to end line haul operations which includes all modes of transportation (Air, Road, and Rail)
  • Manage the weekly creation and daily management of the line haul schedule and associated systems
  • Proper implementation of the policies and is a part of audit team to find gaps and provide time to time solutions
  • Monitoring commercial connections, vehicles availability and daily follow up for the held back shipments
  • Maintain the shipment records for each client
  • Maintain the SLA for each shipment to be received at customer premises within scheduled time.
  • Work with forecasting team to drive improvement of the base forecast Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems
  • Plan appropriate / sufficient transportation based on daily needs.
  • Facilitate communication and coordination with different teams and coordinate for the creation of a schedule that meets all stakeholders' expectations and concerns
  • Forecasting operation planning for festive peak load to ensure no breakdown in ops.
  • Developing & maintaining strong and good relationship with vendors.
  • Plan and schedule and impart any company policy, systems, and industry related training to all direct reports on time to time so that result can be come out for long terms.
  • Monitoring timely cash receivables and deposits and conducting regular reconciliation with Finance dept.
  • Maintaining relationship with local authorities so that operation activity can be done effectively.
  • Studied on customer expectation and requirement and giving input to management for planning and development.

FAQs

What is the primary role of the Executive - Hub Operations?

The primary role involves handling HUB operations for an assigned shift, including planning, organizing, and monitoring end-to-end line haul operations across various modes of transportation.

What are the key responsibilities of this position?

Key responsibilities include managing line haul schedules, monitoring shipment records, maintaining SLAs, facilitating communication between teams, and ensuring effective operations during peak loads.

What qualifications are required for this position?

A candidate should be a graduate or post-graduate, with at least 2-3 years of experience in managing shifts in a Hub.

What skills are essential for this role?

Essential skills include effective communication with branches and vendors, experience managing route/transhipment/local deliveries and operations, and strong relationship-building capabilities.

Where will this position be based?

This position is available in multiple locations.

Who does the Executive - Hub Operations report to?

The Executive - Hub Operations reports to the Manager – Hub Operations.

How does this role contribute to customer satisfaction?

This role ensures that shipments are received on time according to the Service Level Agreements (SLAs), thereby directly contributing to customer satisfaction.

Is training provided for this role?

Yes, training on company policies, systems, and industry-related practices will be imparted to direct reports as needed.

How is performance monitored in this role?

Performance is monitored through regular audits, gap analysis, and managing timely cash receivables and deposits.

What is the expected experience in logistics for this role?

Candidates should have 2-3 years of experience in logistics operations, particularly in managing shifts in Hub environments.

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DP World

We make trade flow, to change what’s possible for everyone.

Transportation
Industry
10,001+
Employees
2005
Founded Year

Mission & Purpose

We exist to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents. We are pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. We make trade flow, to change what’s possible for everyone.