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External Grad HPE Services

  • Job
    Full-time
    Junior & Mid Level
  • Software Engineering
    IT & Cybersecurity
  • Pune

AI generated summary

  • You need 1-3 years of technical experience and an Associate's degree or equivalent, strong communication skills, basic documentation ability, and fundamental technical knowledge.
  • You will deliver project tasks, provide technical support, configure systems, troubleshoot issues, collaborate with teams, and engage with customers while adhering to company strategies.

Requirements

  • 1 - 3 years of technical experience and an Associate of Arts/Science or equivalent degree (two year college program) in computer science or related area of study; without a degree, one additional year of relevant technical experience (2-4 years in total).
  • Has sufficient technical knowledge to assist with the completion of specific deliverables.
  • Able to communicate concepts with team and to peers.
  • Able to produce basic documentation to required standards.
  • Demonstrates understanding of assigned discipline or technical area.
  • Demonstrate fundamental technical knowledge.

Responsibilities

  • Responsible for delivery of assigned tasks within the delivery cycle of a project. Understands a number of the company's technologies in order to provide technical systems management support or deliver part of a detailed technical design which meets customer requirements. Tasks may include performing systems configurations, troubleshooting systems errors/problems, monitoring and/or testing systems performance, and contribute to the design of technical solutions for customer environments.
  • Works under supervision of technical lead and with customer nominated representatives to accomplish assigned tasks.
  • Acts professionally with the company customers.
  • Participates as part of a team and maintains good relationships with team members and customers.
  • Understands the company's strategy.
  • Is aware of knowledge tools and their application.
  • Participates in chosen technical community or profession, and regularly attends profession or community of interest events.

FAQs

Do we support remote work?

This role has been designed as "Onsite," with an expectation that you will primarily work from an HPE office.

What educational qualifications are required for this position?

A candidate should have 1-3 years of technical experience and an Associate of Arts/Science degree (or equivalent) in computer science or a related area of study. Alternatively, without a degree, one additional year of relevant technical experience is acceptable (totaling 2-4 years).

What kind of experience is preferred for this role?

The ideal candidate should have 1-3 years of technical experience relevant to technology consulting and systems management support.

What skills are necessary for success in this role?

Candidates should possess sufficient technical knowledge to assist with specific deliverables, good communication skills, the ability to produce basic documentation, and a demonstrated understanding of their assigned technical discipline.

What does the job entail?

The role involves providing technology consulting to external customers and internal project teams, delivering assigned tasks within project cycles, troubleshooting systems, and maintaining effective customer relationships.

Are there opportunities for career development in this position?

Yes, HPE invests in employee career development with specific programs designed to help employees reach their career goals, whether they want to become a knowledge expert in their field or transition to another division.

How does HPE support diversity and inclusion?

HPE is committed to diversity and building a team that represents various backgrounds and perspectives. They foster an inclusive environment where all individuals can succeed.

What benefits does HPE offer?

HPE provides a comprehensive suite of benefits that supports physical, financial, and emotional wellbeing for team members and their loved ones.

Are there opportunities for team collaboration in this role?

Yes, the role emphasizes teamwork and requires maintaining good relationships with team members and customers.

What is the management level associated with this position?

This role is classified as TCP_01, which signifies a contributor level where team members provide information and analysis in support of team efforts while exercising independent judgment within defined parameters.

Information Technology & Services

Technology
Industry
10,001+
Employees
1939
Founded Year

Mission & Purpose

HPE (Hewlett Packard Enterprise) is a global technology company that provides a comprehensive range of IT solutions and services. They offer hardware, software, and hybrid IT infrastructure solutions, including servers, storage systems, networking equipment, and cloud computing services. HPE's ultimate mission is to help their clients thrive in the digital age by providing transformative technology solutions that drive innovation, enhance productivity, and enable business growth. Their purpose is to empower organisations to harness the power of technology and data to solve complex challenges, optimise their IT infrastructure, and accelerate their digital transformation. HPE strives to be a trusted partner, delivering cutting-edge technology and expertise that enables their clients to adapt, innovate, and stay ahead in an ever-changing and competitive marketplace.