FAQs
What are the primary responsibilities of the F&A Senior Admin Assistant?
The primary responsibilities include timely and accurate billing, correcting invoices, reviewing shipment details and charges, investigating invoice errors, and creating reports from multiple data sources.
What qualifications are required for this position?
A graduate or postgraduate degree in any discipline is required, along with proficiency in Microsoft Office Suite (Excel, Word, Outlook) and excellent written and verbal communication skills.
Are there specific skills needed to succeed in this role?
Yes, key skills include analytical and problem-solving abilities, attention to detail, strong customer orientation, prompt follow-up skills, and the ability to work independently.
Is experience in SCS and Freight Forwarding beneficial for this job?
Yes, knowledge of SCS and Freight Forwarding would be an added advantage for candidates applying for this position.
Will there be overtime required for this role?
Yes, overtime may be necessary and the scheduled hours might change depending on the needs of the department.
What is the nature of the work environment at UPS?
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation, promoting a rewarding culture with talented teams.
Is there a need for effective communication with customers in this role?
Yes, strong customer orientation and the ability to address customer service issues are important for this position.
How will discrepancies in billing be handled?
The role involves investigating billing discrepancies, conducting necessary research, and processing corrections when errors are discovered.
Is prior experience in billing or administration beneficial for this position?
While not explicitly stated, experience in billing or administration would likely be beneficial and help a candidate succeed in this role.
What tools will I need to be proficient in for this job?
Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook, is necessary for this position.