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F&A Senior Admin Assistant

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UPS

1mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Logistics
    Accounting & Tax
  • Pune

AI generated summary

  • You must be a graduate/postgraduate, skilled in Microsoft Office, with strong communication, problem-solving, and customer service abilities. Experience in SCS/Freight Forwarding is a plus.
  • You will manage shipment notices, verify contract charges, resolve discrepancies, process invoice corrections, create reports, and ensure accurate documentation, with potential for overtime.

Requirements

  • Graduate/ Post graduate in any discipline.
  • Proficient using Microsoft Office Suite of tools (Excel, Word, Outlook)
  • Excellent written and verbal communication skills.
  • Knowledge of “SCS” & “Freight Forwarding” would be an added advantage.
  • Analytical, problem-solving and research skills with an eye for detail.
  • Must be resilient when working to resolve billing discrepancies.
  • Prompt follow up skills & must be able to work independently.
  • Strong Customer Orientation, understanding customer services issues.
  • Need to comprehend and cater to respective email requests accordingly.
  • Overtime may be necessary, and the scheduled hours may change due to the needs of the department.
  • Each shipment is uniquely rated / priced. The position will require to review the shipment details & charges to ensure only contractually agreed upon charges have been entered.
  • Should errors be discovered after the invoice is generated, will require to process the correction.

Responsibilities

  • Control daily receipt of shipment notices, enter a control log and document steps until invoice is generated.
  • Constantly reviewing the contract for each shipment to ensure all charges are present and accurate.
  • Interaction and research with the setup group when discrepancies are discovered on charges.
  • Timely release requests for charges associated with each shipment from UPS applications.
  • Detailed emails required to ensure all proper documents are accounted for.
  • Investigate invoice errors and process corrections in the proper method.
  • Gathering and transmission of data to ensure reporting tools are generated accurately.
  • Create reports and gather data from multiple sources on an as needed basis.
  • Each shipment is uniquely rated / priced. The position will require to review the shipment details & charges to ensure only contractually agreed upon charges have been entered.
  • Should errors be discovered after the invoice is generated, will require to process the correction.
  • Overtime may be necessary, and the scheduled hours may change due to the needs of the department.

FAQs

What are the primary responsibilities of the F&A Senior Admin Assistant?

The primary responsibilities include timely and accurate billing, correcting invoices, reviewing shipment details and charges, investigating invoice errors, and creating reports from multiple data sources.

What qualifications are required for this position?

A graduate or postgraduate degree in any discipline is required, along with proficiency in Microsoft Office Suite (Excel, Word, Outlook) and excellent written and verbal communication skills.

Are there specific skills needed to succeed in this role?

Yes, key skills include analytical and problem-solving abilities, attention to detail, strong customer orientation, prompt follow-up skills, and the ability to work independently.

Is experience in SCS and Freight Forwarding beneficial for this job?

Yes, knowledge of SCS and Freight Forwarding would be an added advantage for candidates applying for this position.

Will there be overtime required for this role?

Yes, overtime may be necessary and the scheduled hours might change depending on the needs of the department.

What is the nature of the work environment at UPS?

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation, promoting a rewarding culture with talented teams.

Is there a need for effective communication with customers in this role?

Yes, strong customer orientation and the ability to address customer service issues are important for this position.

How will discrepancies in billing be handled?

The role involves investigating billing discrepancies, conducting necessary research, and processing corrections when errors are discovered.

Is prior experience in billing or administration beneficial for this position?

While not explicitly stated, experience in billing or administration would likely be beneficial and help a candidate succeed in this role.

What tools will I need to be proficient in for this job?

Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook, is necessary for this position.

Transportation
Industry
10,001+
Employees
1907
Founded Year

Mission & Purpose

Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters. Beginning as a small messenger service, UPS was started by two enterprising teenagers and a $100 loan. Now, we’re more than 500,000 UPSers strong, with operations around the globe. As a transportation and logistics leader, we are proud to offer innovative solutions to our customers—both big and small. We also support the communities we serve. Just take a look at The UPS Foundation’s social impact report! Headquartered in Atlanta, we can be found on the web at ups.com and about.ups.com. Job seekers can visit upsjobs.com to learn more. Our active social media channels include Facebook, Instagram, Twitter, YouTube, and TikTok.