FAQs
What are the main responsibilities of a F&B Assistant?
A F&B Assistant is responsible for assisting Bartenders, Waiters, and Waitresses in serving and clearing food and beverage orders, ensuring guest satisfaction, maintaining work stations, and adhering to health and safety regulations.
Is previous experience required for this position?
It would be advantageous for candidates to have experience in the Food and Beverage department and knowledge of appropriate table settings and service ware.
What personal qualities are important for a F&B Assistant?
A positive attitude, good communication skills, commitment to high customer service, excellent grooming standards, flexibility, and the ability to work independently or in a team are essential qualities for a F&B Assistant.
Are there specific grooming standards that need to be followed?
Yes, F&B Assistants must practice Hilton Grooming standards, including a uniform dress code, cleanliness, and personal hygiene.
What should I do if I encounter an issue while working?
You should follow the correct reporting procedures as outlined by the company to address any issues you face.
Do F&B Assistants need to be knowledgeable about menu offerings?
Yes, F&B Assistants are required to have extensive knowledge of menu offerings and all products served.
Are F&B Assistants responsible for maintaining bar supplies?
Yes, F&B Assistants are responsible for replenishing bar supplies such as liquor, fruit, ice, and dishes, as well as ensuring that bars are sanitized and spotless.
What health and safety regulations must F&B Assistants comply with?
F&B Assistants must comply with hotel security, fire regulations, and all health and safety legislation.
What physical requirements are associated with the F&B Assistant position?
The role requires the ability to grasp, lift, and/or carry up to 50 lbs. through a crowded room.
How does Hilton support its employees?
Hilton is dedicated to providing exceptional guest experiences and fostering a positive work environment, uniting team members to create remarkable hospitality experiences.