FAQs
What is the primary responsibility of a Field Engineer at Motorola Solutions?
The primary responsibility of a Field Engineer is to provide outstanding customer service by troubleshooting technical issues, resolving problems, and ensuring customer satisfaction with their experience.
Is prior experience required for this position?
Yes, a minimum of two years of relevant experience in field support or customer service is required.
What educational qualifications are necessary for this role?
A Bachelor's degree in Computer Science, Engineering, or a related field is required.
Are there any travel requirements for this position?
No, there are no travel requirements for this position.
What skills are essential for success in this role?
Essential skills include excellent problem-solving abilities, attention to detail, strong customer service orientation, and excellent written and verbal communication skills.
Does Motorola Solutions provide relocation assistance for this role?
No, there is no relocation assistance provided for this position.
What kind of work environment can a Field Engineer expect?
A Field Engineer can expect a fast-paced, team-oriented work environment.
Is there a referral payment program available for this position?
Yes, there is a referral payment plan available.
Are candidates with disabilities accommodated in the recruitment process?
Yes, Motorola Solutions is committed to providing an inclusive and accessible recruiting experience for candidates with disabilities and encourages them to request accommodations if needed.
Does Motorola Solutions have a diversity and inclusion policy?
Yes, Motorola Solutions is an Equal Opportunity Employer, and it values diversity and inclusion within its workplace.