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Field Repair Manager

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Stannah Group

15d ago

  • Job
    Full-time
    Senior & Expert Level
  • Construction & Surveying
    Engineering
  • Glasgow

AI generated summary

  • You must have experience in the lift or similar service industry, and relevant technical or management qualifications are desirable.
  • You will plan workloads, manage team performance, ensure safety compliance, conduct risk assessments, monitor sites, and maintain customer relationships, addressing queries and complaints.

Requirements

  • Previous experience working within the lift industry or similar service industry with transferable skills is essential
  • Relevant technical or management qualifications would be desirable

Responsibilities

  • Responsibilities
  • Efficiently plan engineer workloads including the allocation of repair works
  • Maintenance of a Portfolio
  • Manage absence, performance, and appraisals for the team
  • Ensure compliance with all Health and Safety procedures
  • Conduct risk assessments and method statements
  • Carry out regular site monitoring
  • Maintain relationships with customers, addressing any queries and complaints

FAQs

What is the primary location of the Field Repair Manager position?

The successful candidate will be based from our Glasgow Service Branch, but travel throughout Scotland is expected.

Is a driving license required for this position?

Yes, a full UK driving licence is essential for the Field Repair Manager role.

What kind of experience is required for this job?

Previous experience working within the lift industry or a similar service industry with transferable skills is essential.

Are there opportunities for career development within Stannah?

Yes, Stannah offers opportunities for employees to develop their careers as part of a well-established team.

What benefits does Stannah offer to its employees?

Stannah provides a competitive salary, profit share bonus scheme, holiday schemes, pension, SimplyHealth Cash Plan, life assurance, and more, including discounts and enhanced parental leave provisions.

How does Stannah support employee health and well-being?

Stannah offers an Employee Assistance Programme to support and enhance well-being, as well as a SimplyHealth Cash Plan that covers various health costs.

What are the management responsibilities associated with this role?

Responsibilities include efficiently planning engineer workloads, managing absence, performance, and appraisals, ensuring compliance with Health and Safety procedures, and maintaining relationships with customers.

Is prior management experience required for this position?

While not strictly mandatory, proven experience within a management role or a senior technical engineering role is highly desirable for the Field Repair Manager.

Does Stannah offer a company vehicle for this role?

Yes, the successful candidate will receive a company car or car allowance as part of the benefits package.

What is Stannah's commitment to diversity and inclusion?

Stannah is an equal opportunities employer and encourages applications from candidates of all backgrounds, identities, and abilities. They are a Disability Confident Committed Employer, treating all job applicants fairly and with respect.

Stannah Group

Since 1867 we've been moving people & goods. Today, a global stairlift brand and provider of commercial lift solutions.

Manufacturing & Electronics
Industry
1001-5000
Employees
1867
Founded Year

Mission & Purpose

Our experience within the lift industry is virtually unsurpassed. In the 1860s, Joseph Stannah began making lifts to move ships' cargo, and today, over 150 years on, our business covers all types of products and services to enable the movement of people and goods. Fifth-generation members of the Stannah family manage the company and still uphold the traditional family values of quality and service that Joseph started all those years ago. We are a global market leader of stairlifts and homelifts, since 1975. We're also the UK’s leading independent supplier of lift products supplying goods as diverse as goods & service lifts, passenger & platform lifts, escalators & moving walkways, homelifts and, of course, stairlifts. Our engineers maintain, service, repair, refurbish, modernise, remove and replace all types of lift products, stairlifts, escalators & moving walkways from all manufacturers. We work in all market sectors, from keeping people in their homes around the world, and in the U.K. providing dumbwaiters in restaurants, platform lifts to enable access for all in every public building, to major escalator and lift installations for railway stations. Be part of our success story.

Benefits

  • Good rates of pay and share in company earnings

  • Excellent online discounts & rewards scheme

  • 25 Days holiday & Bank Holidays

  • Support for Health & Well-being

  • Opportunities for Career Development

  • Long Service Recognition

  • Excellent Pension Scheme & Life Assurance

  • Match funding for Charitable Activities

  • Family-friendly policies