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Field Repair Manager

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Stannah Group

15d ago

  • Job
    Full-time
    Senior Level
  • Engineering
  • Stirling

AI generated summary

  • You must have experience in the lift or similar service industry, with relevant technical or management qualifications preferred.
  • You will plan workloads, manage team performance, ensure safety compliance, monitor sites, and maintain customer relationships while addressing any queries and complaints.

Requirements

  • Previous experience working within the lift industry or similar service industry with transferable skills is essential
  • Relevant technical or management qualifications would be desirable

Responsibilities

  • Responsibilities
  • Efficiently plan engineer workloads including the allocation of repair works
  • Maintenance of a Portfolio
  • Manage absence, performance, and appraisals for the team
  • Ensure compliance with all Health and Safety procedures. Conduct risk assessments and method statements
  • Carry out regular site monitoring
  • Maintain relationships with customers, addressing any queries and complaints

FAQs

What is the primary location for the Field Repair Manager position?

The primary location for the Field Repair Manager position is at our Glasgow Service Branch.

Is travel required for this role?

Yes, travel throughout Scotland is to be expected as part of the role.

What qualifications are required for this position?

Previous experience in the lift industry or a similar service industry is essential, and relevant technical or management qualifications would be desirable.

What type of team will the Field Repair Manager be leading?

The Field Repair Manager will lead a team of skilled Lift Engineers and subcontractors.

What benefits are included in the compensation package?

The benefits package includes a competitive salary, profit share bonus scheme, 25 days holiday plus bank holidays, pension scheme, SimplyHealth Cash Plan, life assurance scheme, company vehicle/car allowance and more.

What are the responsibilities of the Field Repair Manager?

Responsibilities include planning engineer workloads, managing performance and appraisals, ensuring compliance with health and safety procedures, and maintaining relationships with customers.

What is Stannah's commitment to diversity and inclusion?

Stannah is an equal opportunities employer, welcoming applications from candidates of all backgrounds, identities, and abilities. They are also a Disability Confident Committed Employer.

Are there opportunities for career development?

Yes, Stannah offers employees the opportunity to develop their careers as a part of a management team focused on operational excellence.

Is a driving license necessary for this position?

Yes, a full UK driving licence is essential for this role.

What is Stannah known for?

Stannah is known for being a leading manufacturer and engineer of lifts, escalators, and homelifts, as well as providing maintenance and repair services.

Stannah Group

Since 1867 we've been moving people & goods. Today, a global stairlift brand and provider of commercial lift solutions.

Manufacturing & Electronics
Industry
1001-5000
Employees
1867
Founded Year

Mission & Purpose

Our experience within the lift industry is virtually unsurpassed. In the 1860s, Joseph Stannah began making lifts to move ships' cargo, and today, over 150 years on, our business covers all types of products and services to enable the movement of people and goods. Fifth-generation members of the Stannah family manage the company and still uphold the traditional family values of quality and service that Joseph started all those years ago. We are a global market leader of stairlifts and homelifts, since 1975. We're also the UK’s leading independent supplier of lift products supplying goods as diverse as goods & service lifts, passenger & platform lifts, escalators & moving walkways, homelifts and, of course, stairlifts. Our engineers maintain, service, repair, refurbish, modernise, remove and replace all types of lift products, stairlifts, escalators & moving walkways from all manufacturers. We work in all market sectors, from keeping people in their homes around the world, and in the U.K. providing dumbwaiters in restaurants, platform lifts to enable access for all in every public building, to major escalator and lift installations for railway stations. Be part of our success story.

Benefits

  • Good rates of pay and share in company earnings

  • Excellent online discounts & rewards scheme

  • 25 Days holiday & Bank Holidays

  • Support for Health & Well-being

  • Opportunities for Career Development

  • Long Service Recognition

  • Excellent Pension Scheme & Life Assurance

  • Match funding for Charitable Activities

  • Family-friendly policies