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Field Repair Manager

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Stannah Group

15d ago

  • Job
    Full-time
    Senior & Expert Level
  • Construction & Surveying
    Engineering
  • Glasgow

AI generated summary

  • You need experience in the lift or similar service industry, along with relevant technical or management qualifications being desirable.
  • You will plan engineer workloads, manage team performance and absences, ensure health and safety compliance, conduct site monitoring, and maintain customer relationships while addressing queries and complaints.

Requirements

  • Previous experience working within the lift industry or similar service industry with transferable skills is essential
  • Relevant technical or management qualifications would be desirable

Responsibilities

  • Responsibilities
  • Efficiently plan engineer workloads including the allocation of repair works
  • Maintenance of a Portfolio
  • Manage absence, performance, and appraisals for the team
  • Ensure compliance with all Health and Safety procedures. Conduct risk assessments and method statements
  • Carry out regular site monitoring
  • Maintain relationships with customers, addressing any queries and complaints

FAQs

What is the location of the Field Repair Manager position?

The position is based at our Glasgow Service Branch, with travel throughout Scotland expected.

What qualifications are required for this role?

Previous experience in the lift industry or a similar service industry is essential, along with relevant technical or management qualifications being desirable.

What are the main responsibilities of the Field Repair Manager?

The main responsibilities include planning engineer workloads, managing performance and appraisals, ensuring compliance with Health and Safety procedures, conducting regular site monitoring, and maintaining relationships with customers.

Is a driving license required for this position?

Yes, a full UK driving licence is essential for this role.

What benefits does Stannah offer to its employees?

Stannah offers a competitive salary, profit share bonus scheme, 25 days holiday plus bank holidays, pension scheme, SimplyHealth Cash Plan, life assurance, company vehicle or car allowance, and additional perks including discounts and support programs.

Is previous management experience necessary for this role?

Ideally, the successful candidate will have management experience within the lift industry or a senior technical engineering role.

What type of work does the Field Repair Manager oversee?

The Field Repair Manager oversees modernisation and new installations, including platform lifts, passenger lifts, and goods lifts.

How does Stannah support the well-being of its employees?

Stannah provides an Employee Assistance Programme to support and enhance employee well-being, along with a variety of health-related benefit schemes.

Are there opportunities for professional development within the company?

Yes, Stannah offers opportunities for career development and values the growth of its employees.

How does Stannah value diversity in the workplace?

Stannah is an equal opportunities employer, welcoming applications from candidates of all backgrounds, identities, and abilities, and is committed to creating a diverse and inclusive community.

Stannah Group

Since 1867 we've been moving people & goods. Today, a global stairlift brand and provider of commercial lift solutions.

Manufacturing & Electronics
Industry
1001-5000
Employees
1867
Founded Year

Mission & Purpose

Our experience within the lift industry is virtually unsurpassed. In the 1860s, Joseph Stannah began making lifts to move ships' cargo, and today, over 150 years on, our business covers all types of products and services to enable the movement of people and goods. Fifth-generation members of the Stannah family manage the company and still uphold the traditional family values of quality and service that Joseph started all those years ago. We are a global market leader of stairlifts and homelifts, since 1975. We're also the UK’s leading independent supplier of lift products supplying goods as diverse as goods & service lifts, passenger & platform lifts, escalators & moving walkways, homelifts and, of course, stairlifts. Our engineers maintain, service, repair, refurbish, modernise, remove and replace all types of lift products, stairlifts, escalators & moving walkways from all manufacturers. We work in all market sectors, from keeping people in their homes around the world, and in the U.K. providing dumbwaiters in restaurants, platform lifts to enable access for all in every public building, to major escalator and lift installations for railway stations. Be part of our success story.

Benefits

  • Good rates of pay and share in company earnings

  • Excellent online discounts & rewards scheme

  • 25 Days holiday & Bank Holidays

  • Support for Health & Well-being

  • Opportunities for Career Development

  • Long Service Recognition

  • Excellent Pension Scheme & Life Assurance

  • Match funding for Charitable Activities

  • Family-friendly policies