FAQs
What is the primary responsibility of a Field Service Engineer in Ultrasound at Philips?
The primary responsibility is to support the Philips Ultrasound business by managing customer relationships through technical expertise to install, troubleshoot, service, and maintain ultrasound equipment at customer sites.
What are some key tasks that the Field Service Engineer will perform?
Key tasks include assisting in service repair, conducting preventative maintenance, handling field change orders and installations, identifying and resolving customer issues, and ensuring adherence to regulatory requirements.
What qualifications are preferred for this position?
A Bachelor of Science in Electrical Engineering (BSEE) or Bachelor of Science in Electrical Engineering Technology (BSEET) is preferred, or a two-year formal education combined with relevant high-tech experience.
How many years of experience is required for this role?
At least three years of experience demonstrating repair and troubleshooting skills with ultrasound equipment is preferred.
What technical knowledge is necessary for a Field Service Engineer?
The engineer should understand and apply electronic, mechanical, and networking theory, be able to install, diagnose, and repair equipment, and have knowledge of various tools and test equipment, including mechanical theory.
Is it important to have a valid driver's license for this job?
Yes, having and maintaining a valid driver's license is a requirement for this position.
What are some regulatory requirements the engineer must be knowledgeable about?
The engineer must operate under required knowledge of federal and state radiation performance standards, registration, quality systems regulations, EPA regulations, and OSHA regulations.
What type of physical capabilities are required for this job?
The candidate must be able to successfully perform minimum physical, cognitive, and environmental job requirements with or without accommodation.
Where is the job location for this Field Service Engineer position?
The position is located in or near the Hartford, CT area, specifically covering Stamford and Hartford.
What does the job require in terms of problem-solving skills?
The engineer must be able to define problems by collecting data, establishing facts, drawing valid conclusions, and interpreting a variety of technical instructions while dealing with abstract and concrete variables.