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Field Service Engineer, Ultrasound - Stamford and Hartford, CT

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Philips

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Engineering
  • Stamford, +1
  • Quick Apply

AI generated summary

  • You must be near Hartford, have a BSEE/BSEET or relevant experience, 3+ years with Ultrasound repair, and a valid driver’s license. Ability to read schematics and perform physical tasks is essential.
  • You will perform service repairs, preventive maintenance, and installations, resolve customer issues, ensure regulatory compliance, and analyze technical problems effectively.

Requirements

  • Located in or near the Hartford, CT area.
  • BSEE/BSEET preferred, or two-year formal education combined with appropriate high tech related experience
  • At least three years of experience demonstrating repair and troubleshooting skills with Ultrasound Equipment is preferred
  • Understand and apply electronic, mechanical and networking theory to install, diagnose and repair equipment including knowledge and use of all necessary tools and test equipment. Understanding mechanical theory preferred.
  • Ability to read and interpret schematics and site drawings with minimal assistance
  • Have and maintain a valid driver’s license.
  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position

Responsibilities

  • Assist in service repair, preventative maintenance, field change orders / installations.
  • Identification and resolution of customer issues, providing the customer with the appropriate communication and involving appropriate Service and Sales Personnel
  • Operate under required knowledge of regulatory requirement (Federal and State Radiation performance standards, registration, Quality Systems Regulations, EPA regulations and OSHA regulations
  • Defines problems: Collects data, establishes facts, and draws valid conclusions. Has the ability to interpret an extensive variety of technical instructions and deal with abstract and concrete variables

FAQs

What is the primary responsibility of a Field Service Engineer in Ultrasound at Philips?

The primary responsibility is to support the Philips Ultrasound business by managing customer relationships through technical expertise to install, troubleshoot, service, and maintain ultrasound equipment at customer sites.

What are some key tasks that the Field Service Engineer will perform?

Key tasks include assisting in service repair, conducting preventative maintenance, handling field change orders and installations, identifying and resolving customer issues, and ensuring adherence to regulatory requirements.

What qualifications are preferred for this position?

A Bachelor of Science in Electrical Engineering (BSEE) or Bachelor of Science in Electrical Engineering Technology (BSEET) is preferred, or a two-year formal education combined with relevant high-tech experience.

How many years of experience is required for this role?

At least three years of experience demonstrating repair and troubleshooting skills with ultrasound equipment is preferred.

What technical knowledge is necessary for a Field Service Engineer?

The engineer should understand and apply electronic, mechanical, and networking theory, be able to install, diagnose, and repair equipment, and have knowledge of various tools and test equipment, including mechanical theory.

Is it important to have a valid driver's license for this job?

Yes, having and maintaining a valid driver's license is a requirement for this position.

What are some regulatory requirements the engineer must be knowledgeable about?

The engineer must operate under required knowledge of federal and state radiation performance standards, registration, quality systems regulations, EPA regulations, and OSHA regulations.

What type of physical capabilities are required for this job?

The candidate must be able to successfully perform minimum physical, cognitive, and environmental job requirements with or without accommodation.

Where is the job location for this Field Service Engineer position?

The position is located in or near the Hartford, CT area, specifically covering Stamford and Hartford.

What does the job require in terms of problem-solving skills?

The engineer must be able to define problems by collecting data, establishing facts, drawing valid conclusions, and interpreting a variety of technical instructions while dealing with abstract and concrete variables.

Philips

There's always a way to make life better.

Science & Healthcare
Industry
10,001+
Employees
1891
Founded Year

Mission & Purpose

Philips is a global technology company that focuses on healthcare, consumer lifestyle, and lighting solutions. They are dedicated to improving people's lives through meaningful innovation and advanced technologies. Their ultimate mission is to make the world healthier and more sustainable by providing innovative healthcare solutions that enhance patient outcomes and enable better living. Additionally, Philips aims to enhance people's daily lives with their consumer products, ranging from home appliances to personal care items. Through their lighting solutions, they strive to create efficient and sustainable lighting experiences for individuals and communities, promoting energy conservation and environmental responsibility.