FAQs
What are the primary responsibilities of a Financial Services Operations Representative II?
The primary responsibilities include ensuring that financial and non-financial transaction requests are completed accurately and on time, adhering to client SLAs, complying with DST and client policies, prioritizing activities, assisting team members, providing input for process improvement, and participating in cross-functional training.
Is there a requirement to work night shifts?
Yes, candidates must be ready to work in night shifts, starting from 7:00/8:00 PM IST, and may need to work extra hours based on business requirements.
Are there flexible learning opportunities in this role?
Yes, the position requires flexibility to learn and work on different processes/functions according to business needs.
Are there any specific holidays observed for this job?
Yes, employees are expected to work according to the US holiday calendar.
Is this position suitable for someone with different backgrounds?
Yes, SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate based on race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status, or any other protected classification.
Does the company accept unsolicited resumes from recruitment agencies?
No, unless explicitly requested or approached by SS&C Technologies or its affiliates, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
What kind of training opportunities are available for this position?
This role includes participation in cross-functional training, and individuals may also have the opportunity to act as quality checkers or contribute to the training department.
Are there performance targets that need to be met in this role?
Yes, employees are responsible for following daily work patterns and meeting specific targets.