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Floating Teller

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Community Bank, N.A.

3mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Banking & Finance
  • Covington
    Remote

AI generated summary

  • You need a high school diploma or GED, basic math and computer skills, attention to detail, strong communication, customer service experience preferred, and the ability to travel to nearby branches.
  • You will provide excellent customer service by handling transactions, promoting bank products, maintaining cash accuracy, and ensuring compliance with policies and regulations.

Requirements

  • High School Diploma or GED required
  • Basic math and computer skills
  • Documentation skills with attention to detail
  • Professional and friendly interpersonal and communication skills
  • Clear thinking and ability to stay focused
  • Must be able to consistently demonstrate the Company’s core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility
  • Prior customer service skills preferred
  • All applicants must be 18 years of age or older
  • Travel is required to surrounding branches as needed

Responsibilities

  • A Floating Teller will work in various branch offices in a defined geographical area. A Teller is responsible to create and deliver a positive customer experience while conducting financial transactions. This position requires an individual with a positive attitude, who is a team player, and who is able to actively listen for customer financial needs in order to refer them to the appropriate bank product or bank representative. A Teller must be able to adapt well to the changing workplace environment such as customer service complaints; maintain the security of customer information; prioritize items of significance; and maintain responsibility for assigned cash drawer.
  • Provide quality customer service and a positive banking experience by handling financial transactions (i.e. cashing checks, handling deposits/withdrawals, etc.) with a professional attitude
  • Actively listen for potential sales opportunities to promote specific bank products an services, and refer customers accordingly
  • Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines
  • Ability to understand direction and adhere to established policies and procedures
  • Other related duties as assigned or directed
  • Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner

FAQs

What is the primary role of a Floating Teller at Community Bank, N.A.?

The primary role of a Floating Teller is to create and deliver a positive customer experience while conducting financial transactions at various branch offices within a defined geographical area.

What are the typical working hours for this position?

The Floating Teller position typically requires 20 hours of work per week.

What experience or qualifications are required for this position?

A high school diploma or GED is required, along with basic math and computer skills, documentation skills, and strong interpersonal and communication skills. Prior customer service experience is preferred.

Are there any physical requirements for the Floating Teller role?

Yes, the position may require standing, walking, or sitting, as well as using hands and fingers to handle or feel objects, reaching with hands or arms, and occasionally lifting up to 25 pounds.

Is travel required for the Floating Teller position?

Yes, travel is required to surrounding branches as needed.

What kind of benefits are offered with this job?

Benefits include competitive compensation, 11 paid holidays, paid vacation, a 401K with generous match, pension, tuition reimbursement, and banking discounts, among others.

What is the salary range for the Floating Teller position?

The salary range for this position is between USD $16.50 and USD $21.53 per hour, commensurate with experience.

Does Community Financial System, Inc. support diversity and equal opportunity in the workplace?

Yes, CFSI is an affirmative action, equal opportunity employer that celebrates and supports a diverse workplace for the benefit of all employees, customers, and communities.

Are there training requirements for the Floating Teller position?

Yes, ongoing compliance with laws and regulations applicable to the position is required, along with timely completion of all training requirements.

What core values are expected to be demonstrated by a Floating Teller?

A Floating Teller is expected to consistently demonstrate the company’s core values: a strong work ethic, integrity, respect for others, responsibility, transparency, and humility.

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Community Bank, N.A.

Finance
Industry
1001-5000
Employees

Mission & Purpose

Community Bank System Inc. (NYSE:CBU) is a full-service financial institution with more than 225 customer locations across New York, Pennsylvania, Vermont and Massachusetts, where we’re known as Community Bank, N.A. With over $16.2 billion in assets, we have the resources to finance a wide range of personal, business banking and commercial business needs. Since 2012, Community Bank has consistently been named in the top 15 on Forbes’ list of Best Banks in America, twice reaching the No. 3 spot. Established in 1866, Community Bank empowers our more than 3,000 employees across 21 states to be decision makers at the local level, leveraging the strong personal relationships we have with our customers with their financial expertise to drive the best results. This gives our team the confidence to make those decisions, and our customers the comfort in knowing the person they work with every day is the person they need to talk to. We consistently invest in our communities through financial support, fundraisers and volunteer efforts, giving our employees the support to help make a difference. Whether it’s donating to local non-profit organizations or financing the businesses that give a community its identity, working together to make life better is what Community Bank is all about. Member FDIC. Equal Housing Lender. Our Diversity Council of more than 100 employees was created to make sure no one feels unheard, unseen or uninvited. Through that effort, we’ll foster a culture that doesn’t just accept diversity, but values it. For more info, visit cbna.com/diversity. Other subsidiaries within the Community Bank System Inc. family include: Community Bank Wealth Management: - Community Investment Services, Inc. - Community Bank Trust Services - The Carta Group - One Group Retirement Advisors - Nottingham Advisors, Inc. Partners: - Benefit Plans Administrative Services, LLC - OneGroup