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Floor Manager

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B&M Retail

28d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You need experience managing teams in retail, strong leadership and communication skills, a flexible attitude, and the ability to motivate others while thinking on your feet.
  • You ensure customer satisfaction, lead and motivate your team, train colleagues, maintain legal compliance, and drive performance to meet KPIs effectively.

Requirements

  • Experience of managing a small to medium sized team, in a fast paced retail environment
  • The ability to think on your feet and motivate others
  • Effective communication skills
  • Strong leadership and organisation skills
  • A flexible approach and a ‘can do’ attitude

Responsibilities

  • Ensure high levels of customer satisfaction through the delivery of excellent customer service and store standards
  • Support the management of your team and motivate colleagues to increase sales and ensure efficiency
  • Provide colleagues in the team with the appropriate skills, knowledge and training
  • Operate and deliver processes that ensure the store meets all legal requirements
  • Have a strong knowledge and ability to deliver KPI’s

FAQs

What are the main responsibilities of a Floor Manager at B&M?

As a Floor Manager, you will support the Store Management team by leading and inspiring your team to deliver excellent store standards and customer service, managing your team, motivating colleagues to increase sales, providing training, ensuring legal compliance, and delivering on KPIs.

What qualifications are required for this position?

Ideal candidates should have experience managing a small to medium-sized team in a fast-paced retail environment, along with effective communication skills, strong leadership and organization skills, and a flexible 'can do' attitude.

Is this a full-time position?

Yes, this is a full-time role, and flexibility with your working pattern will be essential.

What career development opportunities are available?

This role offers fantastic development opportunities with a clear progression pathway up to Deputy Store Manager and beyond.

What kind of training can I expect?

You will receive amazing on-the-job training to equip you with the necessary skills and knowledge for your role.

Are there any employee benefits?

Yes, as a B&M employee, you will enjoy a 10% store discount, access to exclusive colleague benefits, wellbeing support through an Employee Assistance Programme, and a stable permanent 40-hour contract.

Where is the job located?

The position is for the store team in Bordon, Hampshire.

Is experience in retail necessary for this role?

Yes, experience in a fast-paced retail environment, particularly in managing teams, is essential for this role.

How can I apply for the Floor Manager position?

You can apply by following the application process as outlined in the job listing to join the B&M journey and further your career.

Does B&M offer equal employment opportunities?

Yes, B&M Retail is an equal opportunity employer and is committed to creating an inclusive and diverse environment for all colleagues.

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B&M Retail

Retail & Consumer Goods
Industry
10,001+
Employees
1978
Founded Year

Mission & Purpose

B&M Retail, is a retail company specialising in providing a diverse range of products at affordable prices. Their ultimate mission is to offer customers exceptional value on everyday goods, including home and garden essentials, clothing, electronics, and more. B&M Retail's purpose centres around making quality products accessible to a wide audience, enhancing the shopping experience with budget-friendly options. By prioritising affordability and variety, they aim to cater to the needs of diverse customer demographics, fostering a positive and inclusive retail environment.