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FLOOR MANAGER (White Rose)

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MANGO

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Leeds
  • Quick Apply

AI generated summary

  • You must be flexible with a 40-hour week, dynamic, target-oriented, and skilled in team motivation and communication. Adaptability and a desire for growth in a retail environment are essential.
  • You will ensure excellent customer service, train the team, manage tasks, achieve sales targets, prioritize customer needs, and communicate effectively to boost sales performance.

Requirements

  • 40 hours per week- over 5 days, full flexibility Monday- Sunday required
  • We are looking for a very dynamic and enthusiastic individual who is passionate about people and who thrives on dynamic environments.
  • You are target-oriented, you know how to keep your team motivated and how to communicate at all levels.
  • You have the ability to adapt to changes, prioritise and to motivate the team to work for the common goal of the store.
  • If you like sharing responsibility, developing both professionally and personally, and wants to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!

Responsibilities

  • To ensure and provide an excellent level of customer service in the store
  • To ensure the team possesses good product knowledge and is aware of the key performance indicators.
  • To be familiar with and offer services according to the needs of customers in order to maximise sales.
  • To organise and distribute tasks and positions to each member of the team
  • To ensure that sales targets are implemented, achieved and exceeded in store
  • To prioritise customer service above all other tasks
  • To communicate actively with the team and pass on any information that may affect sales.
  • To coach each employee in their training and development, leading by example

FAQs

What is the job title for the position being advertised?

The job title is Floor Manager for the White Rose store.

What are the working hours for this position?

The position requires 40 hours per week over 5 days, with full flexibility required from Monday to Sunday.

What are the key responsibilities of the Floor Manager?

Key responsibilities include providing excellent customer service, ensuring team product knowledge, maximizing sales, organizing team tasks, achieving sales targets, prioritizing customer service, communicating with the team, and coaching employees in their development.

What qualities are we looking for in a candidate?

We are looking for a dynamic and enthusiastic individual who is passionate about people, target-oriented, able to motivate the team, and adaptable to changes.

What benefits do employees receive?

Employees receive discounts on all lines, seasonal uniforms, access to an Employee Assistance Programme (EAP), development opportunities, and a close and inspiring work environment.

Is there an opportunity for professional development in this role?

Yes, there are constant development opportunities with varied challenges that promote on-the-job learning.

Where will the new store be located?

The new store will be located in Leeds, White Rose.

What is the importance of customer service in this role?

Prioritizing customer service is crucial, as it is the foundation for achieving sales targets and maintaining a positive store atmosphere.

Will I be working alone or as part of a team?

You will be working as part of a team and will be responsible for leading and motivating that team.

Are there opportunities for career growth in this position?

Yes, this role offers opportunities for both professional and personal development in a dynamic and expanding retail company.

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MANGO

To inspire the world by sharing our passion for mediterranean style and culture.  #TakingFashionFurther 

Fashion & Arts
Industry
10,001+
Employees

Mission & Purpose

Mango, one of Europe’s leading fashion groups, is a global company with design, creativity and technology at the centre of its business model, and a strategy based on constant innovation and the search for sustainability. With its roots in Barcelona, one of the cradles of the textile industry, since it was founded in 1984, Mango has spent four decades looking to the future and inspiring the world with its passion for fashion and lifestyle. With the customer always its priority, the company bases its model on a unique fashion proposal focused on translating key fashion trends into its own language. At the El Hangar Design Centre, located at the company headquarters (Palau-solità i Plegamans, Barcelona), the company works on all areas related to creativity and every year creates over 18,000 garments and accessories. Present in more than 115 markets and with a network of close to 2,700 stores, Mango adapts to each country with a complete ecosystem of channels and international partners. The company closed 2023 with a turnover of 3.1 billion euros, with 33% of turnover coming from its online channel and with a workforce of more than 15,500 employees in all five continents.