FAQs
What is the job title for this position?
The job title is Floor Supervisor, also referred to as Full-time Key Holder, at Urban Barn's Boardwalk store.
Where is the Urban Barn Boardwalk store located?
The Urban Barn Boardwalk store is located in Kitchener-Waterloo, Ontario.
What are the working hours for this position?
The working hours range from 30-40 hours per week, including a variety of shifts on weekdays, weeknights, and weekends.
What specific responsibilities will I have as a Key Holder?
As a Key Holder, you will guide customers in their decor choices, open and close the store, train and coach team members, support operational tasks for stock and merchandising, ensure store performance, and maintain visual standards and cleanliness.
What qualifications are required for this job?
Candidates must have at least 2 years of retail sales experience, experience in customer service leadership, a passion for interior décor and merchandising, a flexible schedule, and the ability to lift and move loads up to 50 lbs / 23 kg.
What are some benefits of working at Urban Barn?
Benefits include a competitive salary, commissions, and bonuses, a 40% discount on Urban Barn products, group benefits (health, dental, and vision coverage), a Group RSP program, opportunities for professional development and advancement, and a fun work environment.
Is there a focus on diversity and inclusion at Urban Barn?
Yes, Urban Barn is committed to inclusion, diversity, and equity, and strives to create a culture of respect and openness in all its stores, warehouses, and offices.
Do I need to have a specific level of experience to apply?
Yes, at least 2 years of retail sales experience and experience in customer service leadership are required for this position.
Will I receive training for this role?
Yes, you will have the opportunity to train and coach team members as part of your responsibilities in this role.
Is a flexible schedule required for this job?
Yes, a commitment to a flexible schedule is required, as you must be open to daytime, evening, and weekend shifts.