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Food And Beverage Team Member

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LGH Hotels Management Ltd

3mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Edinburgh

AI generated summary

  • You need enthusiasm for guest experiences, hospitality experience, calmness under pressure, self-starter attitude, warmth, a learning mindset, and exceptional attention to detail.
  • You will set up the restaurant and bar, serve guests, take orders, upsell, engage warmly, and contribute to a vibrant team to deliver exceptional hospitality experiences.

Requirements

  • A contagious enthusiasm and sincere desire to create memorable guest experiences.
  • A natural ability to engage with others and a genuine passion for the hospitality industry.
  • Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
  • The ability to remain calm and composed in high-pressure situations.
  • A self-starter with the capability to work independently without supervision.
  • A positive outlook and approachable demeanor that exudes warmth and professionalism.
  • A willingness to learn and a desire to develop within the role.
  • An innate talent and self-assurance in your abilities, coupled with an exceptional attention to detail.

Responsibilities

  • Setting up the restaurant and bar for service, ensuring that all standards of presentation are met.
  • Serving as the face of the business, acting as an ambassador for the hotel and maintaining its brand reputation by delivering exceptional hospitality service.
  • Engaging with our guests, taking their food and beverage orders, using upselling opportunities to enhance their experience, and creating a welcoming atmosphere that puts a smile on their face.
  • Joining in delivering unforgettable hospitality experiences and being a part of our vibrant team.

FAQs

What are the primary responsibilities of a Food and Beverage Team Member at Holiday Inn Edinburgh?

The primary responsibilities include setting up the restaurant and bar for service, engaging with guests, taking food and beverage orders, upselling items to enhance guest experiences, and maintaining the hotel's standards of presentation and hospitality service.

What qualities are you looking for in the ideal candidate?

We are looking for candidates with contagious enthusiasm, a sincere desire to create memorable guest experiences, strong interpersonal skills, proven experience in hospitality, the ability to remain calm under pressure, independence, a positive demeanor, a willingness to learn, and excellent attention to detail.

What benefits do employees receive?

Employees enjoy a range of benefits, including discounts on hotel stays, access to the IHG employee room benefit program, shopping discounts, eye care services, free legal and money advice, counseling sessions, hospital and death benefit plans, a cycle to work scheme, well-being support, free meals on duty, and free parking.

Is prior experience in hospitality required for this position?

While proven experience in a hospitality environment, preferably in hotel or restaurant operations, is preferred, we value enthusiasm and a willingness to learn, so candidates with less experience may still be considered.

What is the working environment like at Holiday Inn Edinburgh?

The working environment is dynamic and supportive, with an emphasis on teamwork and delivering exceptional guest service. We encourage a welcoming atmosphere and provide opportunities for staff engagement, personal growth, and development within the hospitality industry.

Where is the Holiday Inn Edinburgh located?

The Holiday Inn Edinburgh is ideally located midway between Edinburgh Airport and the city centre, making it a convenient base for exploring the attractions and sights of Edinburgh.

Are there opportunities for advancement within the company?

Yes, we encourage personal development within the role and provide opportunities for career progression within LGH Hotels Management and its growing portfolio of hotels.

What is the team culture like at Holiday Inn Edinburgh?

Our team culture is vibrant and collaborative, focused on delivering outstanding hospitality experiences and supporting each other in our roles. We value each team member's unique personality and contributions to the hotel's success.

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LGH Hotels Management Ltd

A highly experienced management company with a growing collection of owned multi branded mid to upscale properties.

Travel & Leisure
Industry
1001-5000
Employees
2018
Founded Year

Mission & Purpose

LGH Hotels Management Ltd. specializes in managing and developing hotels across the UK, focusing on enhancing guest experiences and operational efficiency. Their ultimate mission is to deliver exceptional hospitality while maximizing value for stakeholders, including owners and investors. The company's purpose revolves around creating memorable stays for guests through high standards of service, innovative practices, and sustainable management, ultimately contributing to the growth and success of the hotel industry.