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Food And Beverage Team Member

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LGH Hotels Management Ltd

2mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Hospitality & Retail
  • Zorra

AI generated summary

  • You should have a passion for hospitality, proven experience, composure under pressure, a positive attitude, attention to detail, and a willingness to learn and work independently.
  • You will set up the restaurant and bar, engage with guests, take orders, upsell, and deliver exceptional hospitality experiences while maintaining brand standards.

Requirements

  • A contagious enthusiasm and sincere desire to create memorable guest experiences.
  • A natural ability to engage with others and a genuine passion for the hospitality industry.
  • Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
  • The ability to remain calm and composed in high-pressure situations.
  • A self-starter with the capability to work independently without supervision.
  • A positive outlook and approachable demeanor that exudes warmth and professionalism.
  • A willingness to learn and a desire to develop within the role.
  • An innate talent and self-assurance in your abilities, coupled with an exceptional attention to detail.

Responsibilities

  • Setting up the restaurant and bar for service, ensuring that all standards of presentation are met.
  • Serving as the face of the business, acting as an ambassador for the hotel and maintaining its brand reputation by delivering exceptional hospitality service.
  • Engaging with guests, taking their food and beverage orders, using upselling opportunities to enhance their experience, and creating a welcoming atmosphere that puts a smile on their face.
  • Delivering unforgettable hospitality experiences.
  • Being a part of our vibrant team.

FAQs

What responsibilities will I have as a Food and Beverage Team Member?

As a Food and Beverage Team Member, you will be responsible for setting up the restaurant and bar for service, taking food and beverage orders, engaging with guests, and ensuring exceptional hospitality service is delivered.

What qualifications are required for this position?

We are looking for candidates with proven experience in a hospitality environment, preferably in hotel or restaurant operations, as well as a genuine passion for the hospitality industry and excellent interpersonal skills.

Is there training provided for new team members?

Yes, we encourage a willingness to learn and desire to develop within the role, and we provide support and training to help you succeed.

What kind of benefits do you offer?

Our benefits include employee discounts, access to the IHG employee room benefit programme, shopping discounts, free meals on duty, free parking, and various wellbeing support initiatives.

What is the work environment like at the Holiday Inn Oxford?

The work environment is vibrant and team-oriented, where you will be encouraged to bring your unique personality to the role and engage with guests to create memorable experiences.

Do you offer flexible working hours?

We strive to provide a balanced work-life experience and may offer flexible working hours based on the needs of the team and the hotel.

What are the opportunities for career growth within the company?

With LGH Hotels Management's growing portfolio of 42 hotels, there are numerous opportunities for career advancement and development within the hospitality industry.

How do I apply for the Food and Beverage Team Member position?

You can apply for the position by submitting your application through our careers page or contacting the hotel directly for more information.

What qualities do you value in a candidate?

We value enthusiasm, a genuine desire to create memorable guest experiences, the ability to remain calm under pressure, a positive and approachable demeanor, and exceptional attention to detail.

Are there opportunities to participate in employee recognition programs?

Yes, we have team reward and recognition initiatives in place to celebrate our employees' contributions to exceptional hospitality service.

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LGH Hotels Management Ltd

A highly experienced management company with a growing collection of owned multi branded mid to upscale properties.

Travel & Leisure
Industry
1001-5000
Employees
2018
Founded Year

Mission & Purpose

LGH Hotels Management Ltd. specializes in managing and developing hotels across the UK, focusing on enhancing guest experiences and operational efficiency. Their ultimate mission is to deliver exceptional hospitality while maximizing value for stakeholders, including owners and investors. The company's purpose revolves around creating memorable stays for guests through high standards of service, innovative practices, and sustainable management, ultimately contributing to the growth and success of the hotel industry.